Senior Software Development Engineer, Network Observability

Amazon is looking for Sr. Software Development Engineers to build the software that observes one of the world’s largest and most complex networks. Tens of millions of customers rely on Amazon’s network for using our retail websites, accessing content on their Kindles and building applications and businesses on top of Amazon Web Services (AWS). Our goal is to become The Infrastructure Platform for the world – achieving this goal requires high-leverage, massively scalable software systems. Our success depends on our world-class network infrastructure, and our network depends on our Network Observability team.

We are looking for a Senior Software Development Engineer to build, design, and operate one of the most complex and advanced monitoring systems in the world. With millions of agents actively probing Amazon’s global network, our system generates gigabytes of data per second that need to be enriched, aggregated, and processed in real time. Scalability and performance are key, as is ensuring the system’s operability and reliability—when our monitoring system is down, so is our visibility into the network. Your work will be critical to keeping Amazon’s network up and running 24/7.

As a Senior Software Development Engineer, you will be the technical leader of our team, mentoring junior engineers, setting high standards, and driving excellence in every aspect of our development process. You will design solutions that meet the challenges of high data volume and complex processing, all while maintaining top-tier reliability. Your strategic insights will guide leadership decisions, ensuring our monitoring system not only meets today’s demands but sets the standard for tomorrow. This is your opportunity to lead, innovate, and be at the forefront of network monitoring at Amazon.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
- You are interested in being part of a high-bar team with global responsibility for the Network Observability software used across all of Amazon’s businesses.
- Solving problems at scale excites you.
- You do not implement specs from analysts and architects – you talk to your customers and design solutions to their problems. You automate and innovate.
- You do not push just one technology agenda – you choose the best tool for the problem at hand.
- You believe that the craft of software engineering is about writing code right the first time. For you, code reviews and automated testing are not chores – they are a core part of writing great software.
- You do not throw your code over the wall. You launch it, own it, support it and make it incrementally better for the benefit of your customers.
- You enjoy working in a flexible, fast-paced, collaborative team environment.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
- Experience as a mentor, tech lead or leading an engineering team
- Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design
- Experience in development in the last 3 years
- Experience building complex software systems that have been successfully delivered to customers- Bachelor's degree in computer science or equivalent
- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.