Claims Handler
2 weeks ago
My client, a multiline insurance company, is looking for a First Notification of Loss Claims Handler. This role is based in South Dublin and operates on a hybrid model. You must be APA qualified at a min.
To be successful you must have:
- 1-2 years' First Notification of Loss (FNOL) claims handling experience.
- APA qualified or grandfathered (CIP in progress preferred).
Key Responsibilities
- Handle daily claims: post, notifications, processing, and phone calls.
- Log claims, reserve amendments, and payments in the system by month end.
- Assist with month-end insurer reports and audits.
- Appoint repairers, adjusters, engineers, and other experts when needed.
- Aim for early claim settlement (without legal involvement where possible).
- Ensure compliance with insurance binders, claims authority, CPC, PIAB, and motor legislation.
- Provide excellent service to customers, brokers, and third parties.
- Support settlement negotiations and insurer reporting when required.
- Undertake other duties as assigned by management.
Key Skills
- Strong knowledge of claims handling, insurance principles, and relevant regulations.
- Excellent communication, negotiation, and decision-making skills.
- Organised, methodical, and proactive problem solver.
- Able to work independently and as part of a team.
- Flexible, motivated, and customer-focused.
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▷ Apply Now! TPA Claims Handler
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