Trainee Claims Handler
3 weeks ago
Trainee Claims Handler Department: Claims Management
Employment Type: Permanent - Full Time
Location: Dublin
Description We are seeking a motivated and detail-oriented Trainee Claims Handler to join our Claims team. This role is based in our personal injury claims team and designed for individuals looking to start their career in insurance and gain hands-on experience in claims handling.
The successful candidate will gradually learn to handle personal injury claims from inception to closure, attend court hearings, negotiate settlements with solicitors, meet with clients & brokers/insurers and ultimately to bring such claims to a successful and economical conclusion.
The role will be based in our office in Parkwest Business Park, Dublin 12.
What will your day look like: Claims Processing: Assist in the intake, review, and processing of insurance claims.
Customer Service: Provide support to claimants, answering queries and guiding them through the claims process.
Documentation: Ensure all claim documentation is complete, accurate, and filed appropriately.
Investigation: Support the investigation of claims to determine validity and coverage.
Communication: Liaise with clients, insurers, and other stakeholders to facilitate claim resolution.
Learning & Development: Participate in training sessions and workshops to develop knowledge and skills in claims handling.
Compliance: Adhere to company policies, procedures, and regulatory requirements.
Learning And Development As part of this role, you will be required to study and obtain your CIP designation from the Insurance Institute of Ireland. Exams will be paid for by Davies. We are open to hearing from applicants who wish to undertake their study through the traditional route directly with the III – https://www.iii.ie/Programmes/Certificate-in-Insurance-Practice-CIP
We are also interested to hear from applicants who wish to undertake the Insurance Practitioner Apprenticeship Programme through ATU Sligo – https://earnandlearn.ie/
Knowledge and Abilities Excellent communications skills and a good telephone manner.
Strong customer service ethos.
The ability to work as part of a team.
The ability to take responsibility for your own workload.
Good planning and organisational skills
Strong IT skills (proficiency in Excel a bonus)
Benefits Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100s of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
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