Account Executive 15h Left

2 weeks ago

Dublin, Dublin City, Ireland Uniting Holding Full time
About NVD

NVD is a family-owned business established in 1980, specializing in assisting vehicle manufacturers with the distribution of their products. We provide comprehensive outbound logistics services, including transporting, storing, and preparing vehicles for delivery. As pioneers in the digitization of the FVL industry, we have leveraged emerging technologies to improve efficiency, saving time and costs for our customers. Our commitment to progress and service improvement remains central to our business.

Summary of Position:

The role reports to the Customer Operations Manager and is responsible for the commercial management of key accounts. It involves planning account activities and executing them to high standards, working with internal and external stakeholders to meet and exceed SLA targets. The role requires proficiency with ERP systems, Salesforce CRM, and project management tools, with a focus on leading work through these platforms.

Pay and Benefits

- Annual Salary range €38-45k DOE
- Pension Scheme
- Staff Purchase Schemes (Tyres, Tools)
- Employee Assistance Programme
- Discounted Gym Membership
- Bike to Work

Requirements

- Bachelor's degree in Business Administration, Sales, or related field
- Proven experience in key account management or sales
- Excellent communication and negotiation skills
- Strong problem-solving and strategic thinking abilities
- Ability to work effectively in a fast-paced environment and meet deadlines
- Full clean driving license – Class B

Responsibilities

- Coordinate, plan, and manage customer activities following KAM best practices
- Conduct regular customer meetings
- Optimize and develop workflows
- Communicate relevant information internally and externally
- Promote the voice of the customer within the company
- Respond flexibly to customer requirements, including onsite visits
- Maintain industry knowledge and anticipate future trends
- Streamline the customer and vehicle journey through NVD's supply chain
- Handle customer queries professionally
- Generate reports as needed
- Report issues promptly and handle complaints effectively
- Understand customer policies and procedures
- Support continuous improvement and customer-focused initiatives
- Perform other duties as required

Equal Opportunities Statement

We are committed to fostering a diverse and inclusive workplace, promoting equality and prohibiting discrimination in accordance with UK legislation. We welcome applications from all qualified individuals and strive to create an environment where everyone can thrive.

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