Senior Service Engineer

A vacancy has arisen for a Senior Service Engineer (Harbour Mobile Cranes) in our Maritime Crane department based from Dublin, Ireland. The role contributes to the success of the Maritime Crane Department for Liebherr Construction Equipment Ireland by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst ensuring outstanding customer service at all times and working within the Company's key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership. Responsibilities of a Senior Service Engineer Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer. Leading, planing and carrying out servicing, inspection and repair of machinery and equipment at customer premises or on site or if required at the appropriate depot. Supporting the Maritime Technical Manager in guiding and mentoring apprentice engineers and service engineers. Focusing as a priority, on the company's harbour crane types, but also to become familiar with other product types with the Maritime Construction Crane Division. Diagnosing specific fault issues and action appropriately Electrical fault diagnosis and repair (predominantly 24Vdc and 220-240Vac) Undertaking hydraulic fault diagnosis and repair Working at heights Leading in planning, building and dismantling LHM cranes. Working to deadlines and being responsible for managing own time to comply with company's expectations Undertaking all work strictly in compliance with manufacturer guidelines and recommendations. Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling. Ensuring all service information is read, understood, filed and distributed accordingly Developing an effective working relationship with the support team at the depot and support others where required. Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems. Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required. Developing outstanding rapport and relationships with all customers with the ability to interact at all levels. Ensuring a flexible approach is adopted to meet their needs. Effectively contributing in recognising and improving work processes so as to drive greater efficiency. Using initiative and optimising down times to pay courtesy visits to customers Proactively seeking new opportunities to develop personal skills and looks at opportunities out in the field to apply these. Ensuring that the Safety, Quality, Environmental, Financial and Operational policies of the Company are adhered to and promoted and that the Company procedures both operational and administrative of are maintained. Leading by example working to the Liebherr company values. The successful Senior Service Engineer will require the following Good industry background / knowledge in Maritime Cranes Qualification - NFQ Level 6/national craft certificate level 6 or equivalent Completion of a recognised apprenticeship or equivalent in a related industry Slinger/Supervisor Solas Safe Pass Card Our Offer The opportunity to work with an industry-leading manufacturer Secure and progressive work environment Competitive salary and benefits Training and personal development programs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.