Policy Manager

2 weeks ago


Naas, Ireland Teleperformance Full time

Policy Manager

Responsibilities to include but not be
limited to the following

1. Coordinate the exchange of Policy-related
information from/with the Client and disseminate across other teams
and ensure all the resources provided are available to implement
policies
2. Maintain regular contact and give
feedback to Client with regards to Policy-related changes for the
successful enforcement of the
policies

- Spot trends and flag potential issues
that may arise from the application of Client's policies and offer
suggestions or
solutions

1. Engage with Training and Quality teams
regularly to ensure robust and consistent enforcement and correct
understanding of Client's policies
2. Flag resource constraints, policy issues
or inconsistencies timely
3. Gather insights and offer policy
suggestions based on the direct application of the
policies

- Ensure continuous improvement of
resources and materials provided
- Ensure effective knowledge sharing and
sign off/approval processes are in place for both Training and
Policy between Vendor and Client
team

1. Liaise directly with Client's Policy team
to gather/discuss/debate questions and engage with Client to obtain
answers

Recommended
Qualifications

1. Proficient level of English and ideally
fluent in another key language served by outsourcing
site
2. Experience in an Operations environment,
preferably in an international
environment

- Good knowledge of quality/training
processes and policy enforcement in an Operations
Environment

1. High level of energy, drive, enthusiasm,
initiative and commitment
2. Excellent communication, consulting,
influencing and interpersonal skills
3. Proven track record of collaborating with
cross-functional groups to produce
results

- Passion for ensuring a world class
support experience for our community
- Demonstrated ability to perform well in a
rapidly changing environment and across multiple
sites/teams


  • Policy Manager

    2 weeks ago


    Naas, Ireland Wind Energy Ireland Full time

    Location: Flexible, some travel to WEI office in Naas. Reporting to: Head of Policy & Research You are advised to submit your application as soon as possible as we reserve the right to close this post at any time, once we have received sufficient applications. Applications with a one-page cover letter should be emailed to:...


  • Naas, Ireland Ash Technologies Full time

    Ash Technologies Ltd. (ASH) is an Irish-owned, award-winning technology company developing advanced digital inspection and measurement systems for customers worldwide. With expanding operations in Ireland, the UK and globally, we pride ourselves on innovation, precision and delivering exceptional customer value. As we continue to grow, we are seeking a...

  • ▷ Urgent! CEO

    2 weeks ago


    Naas, Ireland Teamworx Ltd Full time

    Executive Solutions are delighted to be retained as the exclusive recruitment partner for this senior appointment. We will be managing the full search process to identify and secure an exceptional leader who can deliver strategic growth, represent the organisation at the highest levels, and drive meaningful engagement with its stakeholders. (Please note...


  • Naas, Ireland Kildare County Council Full time

    Climate Action Regional Office Coordinator Executive Post Kildare County Council Ref: #JOB-2417281 Application Details In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this...


  • Naas, Ireland Wallace Myers International Full time

    A leading food manufacturing company is seeking a Maintenance Supervisor to oversee day-to-day operations of a busy maintenance department. This is a permanent role based in a high-volume production environment, offering a competitive salary of €70K and operating on a 2-shift rotating pattern (6am-2:30pm and 8am-5pm). Responsibilities Lead and...

  • Accountant

    3 weeks ago


    Naas, Ireland Blackberry Hearing Full time

    We are seeking a skilled and experienced Financial Accountant to join our dedicated team. This role will be responsible for day-to-day financial tasks, including maintaining financial records, preparing management accounts, reconciling accounts, and ensuring compliance with financial regulations. The role is located at the Blackberry Hearing head office in...

  • Trainer

    2 weeks ago


    Naas, Ireland Teleperformance Full time

    Trainer Responsibilities to include but not be limited to the following 1. Responsible for facilitating training; identifying root cause of performance health of new hires on-boarding; refresher training; and cross-training. 2. All new hires or internally promoted trainers are expected to go through the Trainer Readiness program design, develop and...

  • Mining Geologist

    1 day ago


    Naas, Ireland Access Talent Group Full time

    Contact Ciaran Hall the consultant managing this role. ATG are seeking a skilled and motivated Mining Geologist to join a growing team. The successful candidate will be responsible for supporting mineral exploration and/or operational mining activities through geological mapping, core logging, data analysis, and fieldwork. This is a hands‑on role...


  • Naas, Ireland GPC Finance Full time

    Brilliant opportunity with one of Ireland's Top 15 accountancy firms. They are currently looking for a Company Secretarial Administrator to support clients across Ireland. You will be required to go to their Naas or Kildare office once a week. This role offers a rewarding career in a fast-growing professional services firm. They promote collaboration,...


  • Naas, Ireland CPL Full time

    Physiotherapist - Naas General Hospital Cpl Healthcare, in partnership with the HSE, are recruiting for a locum Physiotherapist, staff grade for a new opportunity in Naas General Hospital, Co. Kildare. Physiotherapy services within the hospital include: respiratory care (including ICU), neurology (in patients), Musculoskeletal OPD (including clinical...