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Technical Advisor
1 month ago
We are seeking a proactive and detail-oriented Technical Advisor to join our client, a leading FMCG business.
Key Responsibilities- Understand and communicate customer requirements across the business.
- Investigate and resolve customer complaints, ensuring thorough documentation.
- Liaise with customers, suppliers, and internal teams to maintain strong relationships.
- Monitor product labelling for accuracy and compliance.
- Provide team cover as needed and collaborate on customer projects.
- Issue Certificates of Analysis in line with commercial agreements.
- Drive vendor compliance and maintain high product quality standards.
- Support NPD and existing product lines, ensuring safety and specification adherence.
- Act promptly to correct any deviations from product standards.
- Strong communication and relationship-building skills.
- Minimum of Food Safety training and HACCP Level 3.
- High attention to detail and a flexible, team-oriented attitude.
- Experience in quality assurance, technical support, or a similar role (preferred).
