Executive Officer

1 day ago

Dublin Pike, Ireland CONSCIA LIMITED Full time

Executive Officer (Legal Services and Investigation Services) CONSCIA LIMITED
Ref: #JOB-2417009
FINANCIAL SERVICES & PENSIONS, Lincoln House, 6-16 Lincoln Place, Dublin 2, D02 VH29
Application Details In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description Executive Officer – FSPO
The Financial Services and Pensions Ombudsman (FSPO) has vacancies for Executive Officers within its Investigation Services and Legal Services divisions. This is a key role supporting the FSPO’s statutory remit and contributing to its strategic objectives.
Key Responsibilities Support complaint investigation and legal functions, including drafting high-quality complaint documents, summaries, and jurisdictional determinations.
Analyse evidence, identify additional information required, and ensure fair procedures.
Manage complaint files efficiently and prepare them for adjudication.
Apply the provisions of the Financial Services and Pensions Ombudsman Act 2017 (as amended).
Collaborate with management to achieve divisional goals and improve customer experience.
Share knowledge, deliver training, and participate in performance management and project work.
Manage administrative duties, including maintaining the Registrar of Providers database.
How to Apply Completed application forms must be uploaded via the portal at https://www.consciatalent.com/fspo no later than 5pm (Irish time) on Monday 17th November 2025. Applications will not be accepted by any other method, nor if received after the closing date. CVs will not be considered.
Additional Details This vacancy is suitable for Remote/Blended working
Sector: administrative and support service activities
Career Level Entry Level

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