Research & Communications Manager

7 days ago

Dublin, Dublin City, Ireland Irish Life Group Services Limited Full time
Company: Irish Life Group Services Limited

- Full Time Permanent position
- Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

Role Overview

This role reports to the Head of Research and Innovation Partnerships and is responsible for developing & delivering a communication & engagement strategy for ExO hub. This person will ensure we are meeting the needs of all our stakeholders to support delivery of our strategic agenda. A key priority for 2025 will be the establishment of a content hub and development of an ongoing engagement strategy.

More specific responsibilities will include

1. Research Support and Content Production:
- Conduct research on key trends and source insightful material from academia, service providers, information platforms, and domain authorities.
- Gather and summarise insights from live external and internal sources, including meetings, engagements, presentations, and interviews.
- Assist the Team Lead and the ExO Hub Innovation team in designing and producing compelling communications across various media formats, including documents, decks, videos, and podcasts.
2. Content Distribution, Communications & Engagement Strategy:
- Develop and deliver a Communications & Engagement Strategy in collaboration with the Head of Research and Partnerships.
- Build a Content Hub to lead the communications agenda, ensuring timely, high-quality information delivery about initiatives and activities to relevant audiences.
- Influence thinking, drive action, and inform execution and decision-making through effective and timely content distribution.
3. Leadership Support, Events & Logistics:
- Support leadership in delivering presentations, updates, and communication requirements.
- Support the logistical planning and execution of strategy research trips and engagements.
- Organise and deliver successful Community Engagement Events and Seminars in collaboration with the Head of Research & Partnerships.
- Establish and maintain effective working relationships with all key stakeholders across business areas.
4. Brand building, Storytelling and Communication Standards:
- Develop storytelling capabilities across the team.
- Define and set communications standards for the team.
- Lead and influence the building of the team's 'Brand' within the organisation.
- Lead the people group agenda to deliver initiatives within the team throughout the year.
5. Measurement and Improvement:
- Develop and manage a communications and engagement measurement dashboard with appropriate KPIs.
- Ensure continuous improvement in communications and engagement.
- Identify and track internal audiences to understand key problems and opportunities.
- Drive research efforts based on insights from internal engagement.

What you will need to be successful in the role

- Enthusiastic, well organised & delivery focused
- Personable with excellent communication skills
- Relationship Management experience with a deep understanding of the importance of stakeholder management & engagement
- Strong ability to influence at all levels with a view to engaging and creating buy-in to support delivery of strategic goals
- Experience in design, production and marketing content, communication creation and distribution for multiple audience types
- Technical expertise and understanding of building an engagement / communication platform is an advantage, along with knowledge across different platforms and tools including MSFT suite especially Powerpoint, graphics, and video tools.
- Ability to deliver initiatives and projects with multiple stakeholders to strict deadlines and to the highest standard
- Works on own initiative, can manage the work of others as necessary and effectively collaborate
- Proactive with a continuous drive for improvement
- Ability to take ownership of personal learning and development

About us

Irish Life is one of Ireland's largest financial institutions with a presence across a range of financial services markets. We are one of Ireland's leading financial services groups with over 1.5 million customers. For over 80 years, we've been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.

Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.

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