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Commercial Operations Manager

1 month ago

Dublin, Dublin City, Ireland Grifols, S.A Full time
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

At Grifols, we believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunities that foster an inclusive environment.

POSITION SUMMARY:

MANAGER, COMMERCIAL OPERATIONS acts as both an external key account manager and a manager of internal customer management and product allocation processes for the Biosupplies customers of the Biopharma product range.

KEY RESPONSIBILITIES:

1. Key account management (Forecasting, price negotiation, contract management - maintain and update agreements between Grifols and BioSupplies customers)
2. Internal customer management (management of the entire product allocation process from reviewing and allocating stock to BioSupplies customers via SAP, initiating customer bona fides process with Quality, receipt of PO, reviewing and submitting orders to customer service, reviewing product delivery, distribution of documentation)
3. Forecasting – maintain and review historical sales, budgets and forecasting
4. Shipping report (developing SAP derived reports detailing shipments of product to Bio Supplies customers)
5. New Opportunities - Review from a commercial and strategic point of view new requests of BioSupplies BioPharma products
6. Coordination with Technical area for the potential supply of BioPharma products including technical and regulatory requirements
7. Participate with Marketing and R&D in the mid and long term strategy to assure the growth of the business unit
8. Explore additional collaborations and synergies with current and potential customers

PERSON SPECIFICATION:

1. Key account management
2. Understanding of Grifols internal departments and processes including customer service, quality and demand planning across all Grifols manufacturing sites
3. SAP knowledge
4. Understanding of Grifols products and their use in further manufacture
5. Third Level Bachelor Degree
6. 3 years experience within Pharma Industry supply chain
7. Flexible, organized and excellent communication skills required with commercial focus a bonus
8. Spanish desirable but not essential
9. Proficient in Microsoft Suite
10. Available to travel

Our Benefits Include:

1. Highly competitive salary
2. Group pension scheme - Contribution rates are 5% employer and 5% employee
3. Private Medical Insurance for the employee
4. Ongoing opportunities for career development in a rapidly expanding work environment
5. Succession planning and internal promotions
6. Wellness activities - Social activities eg. Padel, Summer Events

We understand that self-doubt can hold talented individuals back from applying for opportunities. We encourage everyone who meets the qualifications to apply – we're excited to hear from you.

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