Application Deployment Release Engineer
2 weeks ago
Application Deployment Release Engineer
Who we are:
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Get to know the business:
At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals.
About the role
Within the Standard Commercial Underwriting Platform (SCUP) program, the Application Deployment Release Engineer role will be working with Business and Technical Analysts, Solution Architects, Platform engineers, and environment managers to coordinate delivery of new business capabilities from testing phases to production release.
Familiarity with Scaled Agile continuous delivery pipeline and DevOps processes is required. The ability to work with technical and business partners to satisfy the needs of enterprise development controls, cross platform architectures, and business regulatory needs are considerations for this position.
SCUP projects include a combination of new and enhanced capabilities on the Digital Workflow and Policy Administration System for Commercial Insurance as well as iterative releases to satisfy regulatory considerations.
Key Responsibilities:
- Assist with release management for a complex insurance transformation program;
- Sustain release governance processes;
- Work with release manager to complete release management processes and activities;
- Support and monitor assigned release management activities;
- Coordinate build and test environment readiness;
- Lead release activities with technical and functional participants during deployment;
- Communicate to executive stakeholders, team leads, and individual contributors;
- Identify, track & resolve release issues in preparation for and during a release;
- Escalate when necessary and recommend areas or actions for improvement.
What we’re looking for:
- Bachelor’s degree in computer science, information technology or similar;
- 6+ years’ experience delivering complex system integration projects;
- Strong familiarity with IT project management methodologies and associated working practices;
- Experience working in a complex release management environment;
- Ability to execute release management activities including release planning, phase and scope governance, risk management, and environment coordination;
- Comfort with test management, DevOps, and SCRUM tools and processes such as GitHub and Digital.ai;
- Familiarity with application setup and deployment activities;
- Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders;
- Self-starter who is a proactive, motivated, and resourceful individual who takes ownership of their work, embraces challenges, and strives for excellence;
- Proven record of engaging with executive stakeholders;
- Ability to elicit cooperation from a wide variety of sources, including upper management and standalone SCRUM teams;
- Ability to read communication styles of team members and contractors from a broad spectrum of disciplines;
- Can adapt to shifting priorities, demands, and timelines.
A look at our benefits
At AIG, we have a 100-year legacy of working to make the world a better place. We’re proud to offer a competitive salary along with an annual performance-related bonus and a range of employee benefits and resources that help you protect what matters most; a company-funded health care scheme, a competitive holiday allowance with an additional two company days per year, automatic enrolment into a generous defined contribution pension scheme, smarter travel options, staff discounts, and wellbeing initiatives. We provide a variety of leaves for personal, health, and family needs. We also offer volunteer days, for example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community. We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills.
We are an Equal Opportunity Employer
It has been and will continue to be the policy of American International Group, Inc. to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.
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