HR Manager

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An exciting opportunity has arisen for an experienced Human Resources Manager to join a rapidly expanding organisation with a nationwide presence. As the most senior HR professional after the HR Director, you will play a pivotal role in shaping and delivering high-quality HR services across a number of centres, ensuring operational excellence and fostering a values-driven, people-centred culture.
What you'll do Lead, manage, and develop the performance of the HR team by setting clear goals, conducting regular one-to-ones, performance reviews, and supporting professional growth through tailored development planning.
Oversee the end-to-end delivery of HR operations including recruitment, onboarding, contract management, probation review processes, employee lifecycle management, employee relations casework, performance management frameworks, compensation reviews, benefits administration, and offboarding procedures.
Ensure legal compliance and policy alignment across all service locations by maintaining readiness for audits, inspections, statutory reporting requirements, and upholding best practices in line with Irish employment law.
Collaborate closely with Payroll and Finance teams to ensure accurate processing of pay-related data while maintaining robust documentation standards for contracts, HR letters, records management, and system updates.
Build strong working relationships with hub managers, centre managers, and operational leaders to support site-level performance management initiatives as well as employee engagement activities.
Act as the primary escalation point for moderate to high-risk employee relations issues by providing timely guidance on complex cases while coaching managers on performance management, conduct matters, absence management, and welfare concerns.
Oversee induction programmes to ensure new employees receive comprehensive training from day one while managing organisational learning needs in partnership with Operations and Quality teams.
Drive the implementation of colleague engagement initiatives such as wellbeing campaigns and communication plans; gather feedback through surveys or exit data analysis to inform continuous improvement actions.
Own the maintenance of HR policies by regularly reviewing them for alignment with legislative changes; ensure GDPR compliance through accurate record-keeping practices within modern HRIS systems.
Contribute to cross-functional projects by collaborating with Operations, Quality Assurance, Business Support, and Finance teams; participate in budget planning processes while representing HR on relevant committees.
What you bring Minimum five years' experience in a senior HR generalist or managerial role within multi-site or operationally intensive environments where you have demonstrated accountability for team performance.
Proven track record of leading multidisciplinary HR teams with responsibility for setting high standards of delivery while nurturing professional development among colleagues.
Comprehensive understanding of Irish employment law coupled with hands-on experience managing complex employee relations cases involving performance or conduct issues.
Demonstrated proficiency across the full spectrum of HR operations including recruitment processes (from workforce planning through onboarding), policy development aligned with compliance standards, performance management systems implementation, and employee engagement strategies.
Intermediate skills using Microsoft Office Suite (Excel/Word/Outlook) alongside practical knowledge of modern Human Resource Information Systems (HRIS) for data accuracy and GDPR compliance.
Excellent written and verbal communication abilities enabling you to build trust quickly while influencing stakeholders at all levels within large dispersed organisations.
Analytical capability supported by familiarity with HR metrics/reporting tools; able to interpret data insights for continuous improvement purposes.
Project management experience gained from delivering cross-functional initiatives or supporting organisational change efforts such as acquisitions or rapid scaling scenarios.
Collaborative mindset evidenced by successful partnerships with Operations/Quality/Finance teams on shared objectives; adept at stakeholder management within regulated environments.
High levels of personal integrity combined with empathy; comfortable giving/receiving constructive feedback whilst maintaining professionalism/discretion at all times.
What's next If you are ready to take your next step as Human Resources Manager in an environment where your expertise truly makes a difference we encourage you to apply now
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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