HR Operations Lead

3 weeks ago

Dublin, Dublin City, Ireland HR Search Full time

Are you an experienced HR professional with a passion for operational excellence? This is an exciting opportunity to lead and optimise HR operations within a dynamic professional services environment.

As HR Operations Lead, you will oversee the day-to-day delivery of HR services, driving process improvement, compliance and employee experience. Reporting to the Head of HR, you will provide strong leadership to the HR Operations function, manage a small team and ensure the highest standards of service across all aspects of the employee lifecycle.

Responsibilities
  • Lead and manage HR operations, ensuring efficient and compliant processes.
  • Provide advice and support on a broad range of HR and employee matters.
  • Manage the HR inbox, ensuring timely and accurate responses.
  • Oversee onboarding, offboarding and probation processes.
  • Maintain and update HR policies and procedures.
  • Prepare monthly, quarterly and annual HR reporting for senior leadership.
  • Lead the administration of leave, performance management and reward processes.
  • Analyse exit interview data and provide insights on employee engagement and retention.
  • Ensure compliance with employment legislation while delivering a high-quality HR service.
  • Drive continuous improvement and explore technology solutions to enhance workflows.
  • Coach, support and develop junior team members, fostering growth and career progression.
  • Collaborate with cross-functional teams on HR projects and initiatives.
About You
  • Degree in HR, Business, or related discipline.
  • Minimum 3 years' HR Operations management experience, with proven leadership skills.
  • Strong knowledge of HR best practice, employment law and compliance.
  • Experience in professional services or a similar fast-paced environment is advantageous.
  • Skilled in process improvement, HR systems, Excel and stakeholder engagement.
  • Ability to manage multiple priorities under pressure while maintaining high standards.
  • Strong communicator with a proactive and solutions-focused approach.

This is a fantastic opportunity within a collaborative and high-performing environment. You'll have the scope to shape processes and make a real impact on organisational effectiveness.


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