Facilities & Compliance Officer

3 days ago


Cork, Ireland Good Shepherd Services Full time

Role Purpose: To provide dedicated support to the premises, compliance and facilities function within Edel House by overseeing premises and contract management while also supervising support staff, ensuring high standards of cleanliness, safety, and compliance. The Facilities and Compliance Officer will assist with the development and implementation of relevant policies and procedures. The Officer will ensure building systems are maintained, service contracts are managed, risk and compliance (e.g. health & safety) are upheld, and administrative systems are robust. This role is about strengthening efficient operational systems for Edel House and, as required, other GSC residential services. Key Responsibilities: Premises & Contract Management Monitor, ensure maintenance of, and manage all Edel House building systems including heating, ventilation, lighting, plumbing, and alarms Manage service contracts across GSC services (e.g. cleaning, gardening, maintenance, security), ensuring up-to-date insurance, compliance, and high-quality service delivery Maintain accurate records of maintenance, inspections, and contractor work Assist with the development, review, and implementation of health & safety and service-level procedures along with as Ensure compliance with fire safety, health & safety, building regulations, and support initiatives to improve energy efficiency across all premises Team Leadership & Supervision Supervise and coordinate relevant Edel House support staff (cleaners, gardeners, caretakers), ensuring work is completed to high standards Provide guidance, support, and performance feedback to team members Administrative & Policy Support Maintain and manage relevant administrative systems, logs, and documentation Assist in developing organisational or service-level policies and procedures, particularly around health & safety and operational best practices Liaise with internal staff, residential managers, and external contractors to ensure smooth operations Manage relevant operations within agreed budget lines Experience or ability to research relevant public / private grant opportunities Additional Duties Assist with setting up spaces for meetings, events, or communal activities Respond to emergencies or urgent premises issues as needed, with the possibility of occasional after-hours involvement Provide support to other residential services when required Essential Skills, Qualifications & Competencies Relevant qualification in administration, facilities management, health & safety, compliance, or a related field, or equivalent professional experience A qualification or certification in Health & Safety (e.g., QQI Level 5/6, IOSH Managing Safely) Experience of working with health & safety matters, fire safety, and relevant building regulations Experience managing contracts, contractors, or service providers Reliable, self-motivated, and able to work independently and collaboratively Excellent communication skills; able to liaise effectively with staff, contractors, and service providers Strong administrative and IT skills for accurate record-keeping, reporting, and documentation management Recognised fire safety training or willingness to undertake relevant courses Desirable Skills Prior exposure to residential or community environments would be beneficial Previous experience to residential or community environments would be beneficial Knowledge of facilities management principles Experience in policy and procedure development Familiarity with organisational compliance and reporting requirements Salary & Benefits Competitive salary (pro-rata for 24 hours per week), aligned with organisational pay scales Company pension scheme, available after the qualifying period Generous annual leave entitlement, in line with organisational policy Company sick pay scheme, subject to terms and conditions Employee Assistance Programme (EAP) providing confidential support Training and professional development opportunities, particularly in compliance, health & safety, and facilities management Supportive and inclusive working environment within a values-driven organisation Skills: QQI Level 5/6, IOSH Managing Safely Facilities Management Health and Safety Compliance Risk Management communication skills. Administrative Duties Benefits: Competitive salary, generous annual leave, pension



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