Technical support engineer, Lifts

1 hour ago


Dublin, Ireland Kone Plc Full time

At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. We are currently looking for a Technical Helpdesk Engineer to join our Lift Service team in Ireland.This role is going to cover Dublin and surroundings. Primary accountability for this role is to provide quality competence support by solving complex technical issues identified on equipment and spreading technical knowledge through the organisation. Technical Helpdesk Engineer is typically involved in call out resolution and in complex technical issues resolution, when a Service engineer does not succeed in solving technical problems. Key accountabilities at the role: Provide remote and on site technical support for Lift Service engineers Help in spare part identification Support in proximity stock definition for new lifts in service Provide 24/7 Connected Services analytics and support by evaluating non-standard and non-urgent service needs Create and process cases in Technical helpdesk tool, prepare quality reports after remote support and/or site visits Propose sales solutions to improve equipment reliability, comfort and safety, help sales in assessing the maintainability of equipment before tendering for maintenance contract Train local technicians during site visits and/or deliver scheduled training sessions To qualify for this vacancy we would expect you to have: Full electrical qualification Experience of work with KONE and non-KONE lift equipment Good technical understanding of products and service solutions Connect Union card Excellent health and safety knowledge Good team player Strong customer skills Good written and spoken English We offer a range of fantastic benefits to our Engineers including: Excellent salary depending on skills, experience and qualification Company Pension Scheme Use of a KONE van Strong and clear progression programmes, so that you can reach your full potential Trainings - KONE have a learning tool that allows you to apply for various courses that can increase your knowledge and progression potential This role is not eligible for visa sponsorship.



  • Dublin, Ireland Kone México Full time

    Technical Helpdesk Engineer (Lifts) page is loaded## Technical Helpdesk Engineer (Lifts)locations: Dublintime type: Full timeposted on: Vandaag geplaatstjob requisition id: R0653497At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions...


  • Dublin, Ireland Kone México Full time

    Technical Helpdesk Engineer (Lifts) page is loaded## Technical Helpdesk Engineer (Lifts)locations: Dublintime type: Temps pleinposted on: Offre publiée aujourd'huijob requisition id: R0653497At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as...


  • Dublin, Ireland Kone México Full time

    Technical Helpdesk Engineer (Lifts) page is loaded## Technical Helpdesk Engineer (Lifts)locations: Dublintime type: Temps pleinposted on: Offre publiée aujourd'huijob requisition id: R*******At KONE, we shape the future of cities.As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions...


  • Dublin, Ireland Kone México Full time

    Technical Helpdesk Engineer (Lifts) page is loaded## Technical Helpdesk Engineer (Lifts)locations: Dublintime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R0653497At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions...

  • Lifting Manager

    2 days ago


    Dublin, Ireland Mercury Engineering Full time

    Beware of Fraudulent Mercury Job Postings. Fraudsters may be posting fake job listings claiming to be from Mercury. Legitimate Mercury job offers will never ask for personal information or upfront payments. Always verify job postings through official Mercury channels. Mercury is the European leader in construction solutions. We build and manage complex...


  • Dublin, Ireland Mercury Engineering Ltd Full time

    Organisational Environment: Mercury is the European leader in construction solutions. We build and manage complex engineering & construction projects for the world's leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities and businesses, giving them the power to achieve incredible things....


  • Dublin, Ireland Hardwareassociation Full time

    Technical Support / Field Engineer (Sanbra Group) Sanbra Group Ltd – Office & Field Based Full-time, Permanent. Job Summary An exciting opportunity has arisen for a motivated, ambitious Field Engineer to work with a long-established market-leading Company. We are seeking to recruit a Service Engineer to join our expanding ‘Customer Service Team’ in...


  • Dublin, Ireland Intercom Full time

    Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better.Fin can also be combined with our...


  • Dublin, Ireland Walkme Full time

    WalkMe (NASDAQ: WKME) is growing and we want you to join us!Have you ever wanted to work for an industry leader?Well, how about an industry creator?!At WalkMe, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to measure, drive, and act to ultimately maximize the impact of their digital...


  • Dublin, Ireland Sonas Technical Full time

    Senior Substation Design Engineer – Contract Contact Shauna MooneySalary: €720Location: > Contact: Shauna MooneyMobile: We are seeking an experienced Senior Substation Design Engineer to join a leading semi-state organisation on 12 month contract. Successful applicant will be part of a substations design team within the GIS Substations Section of...