▷ (High Salary) Collection specialist (Spanish/portoguese speaker)
4 weeks ago
Overview The Collection Specialist will manage and support collections activities, ensuring timely and accurate payments from customers. This role requires a strong communicator with excellent negotiation skills, attention to detail, and the ability to handle sensitive financial information with confidentiality and integrity.
Key Responsibilities Account Management: Monitor assigned accounts and take action on overdue invoices.
Customer Communication: Initiate contact with customers through phone calls, emails, and letters to collect overdue payments professionally and courteously.
Payment Tracking: Keep accurate records of all communications and transactions, updating the status of accounts in the system.
Reporting: Prepare regular reports on account status and collections activities for management review.
Compliance: Ensure compliance with legal regulations and company policies regarding collections activities.
Collaboration: Work closely with the sales and customer service teams to resolve billing discrepancies or disputes.
Seniority level Entry level
Employment type Full-time
Job function Accounting/Auditing and Finance
Industries IT Services and IT Consulting
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