Business Process Architect

1 week ago


Dublin Pike, Ireland AIG Full time

About The Role The Business Process Architect will report directly to a Senior Business Process Architect. This position is a key part of the Global Process Team and is responsible for understanding the company’s business strategy, North Star operating vision, business imperatives and capabilities, and how they affect technology imperatives and strategic initiatives. This individual is responsible for support processes that govern all functional and regional groups. Develops interaction model for people, resources, and controls within the process constraints. The Business Architect will partner with the business, global technical business solutions, GI Controls and IT to ensure adoption of “best practices” and standardization of business architecture outputs across the company.
Responsibilities Understand the company’s business strategy, operating vision, business imperatives and capabilities, and how they affect technology imperatives.
Understand the key challenges that sponsors and key stakeholders face.
Define opportunities to create business value for the company.
Define the specific business solutions and structures needed to realize these opportunities.
Help define the performance goals, metrics, and key milestones for the proposed solutions.
Review prototypes, enterprise blueprints, and the scope of the initiatives to meet the business imperatives.
Increase the level of business and IT leaders’ confidence in the solution.
Identify risks and assumptions associated with the functional elements of the solution.
Advocate and drive adoption of “best practices” to ensure standardization of business architecture outputs across the company.
Work closely with solution/technical architects to deliver business architecture artifacts needed for End-to-End Architecture & Solution Architecture Approach deliverables.
Anticipate emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements.
Make recommendations and collaborate with the business to ensure solutions meet business needs on complex projects or programs.
Assess and diagnose business problems ranging from tactical to strategic in size and nature, applying quantitative and qualitative methods to analyze issues, quantify problems, and communicate findings to senior leaders.
Collaborate with stakeholders across the organization to develop solutions for identified challenges, using facilitated workshops and engagement sessions to transform processes, people, organizational design, roles, and technology.
Lead business process design and improvement efforts using re-engineering techniques, LEAN, and best practices.
Develop comprehensive designs outlining strategic and tactical solutions and translate to business requirements with IT when needed.
Create detailed business cases outlining costs, benefits, and ROI from change efforts.
Develop implementation and execution plans, including project plans, stakeholder engagement, dependency mappings, governance structures, and communications plans.
What We're Looking For The ideal candidate will demonstrate a passion for solving business problems, creating solutions to change the business, and hands-on execution of change projects in a cross-functional environment including technology teams. Strong ability to persuade and communicate in writing, presentation, and oral forms. Leadership through influence and high emotional intelligence are critical. Strong business and commercial acumen with understanding of the insurance industry.
5+ years of experience in management consulting, business operations, or process improvement.
Insurance industry experience in commercial P&C preferred.
Strong critical thinking and analytical reasoning (quantitative and qualitative).
Experience in applied process improvement methodologies including process mapping, root cause analysis, and re-engineering.
Lean Six Sigma certification and Visio experience.
Excellent communication skills and comfort working with senior leaders.
Experience working with technology teams in design and execution.
Benefits and Culture At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
About AIG American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. We are committed to investing in our people through continuous learning and development, fostering a culture that celebrates everyone’s talents and goals.
We are committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). ERGs are a cornerstone of our culture of inclusion. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please email candidatecare@aig.com.
Functional Area OP - Operations
Employment type: Full-time
Job function: Business Development and Sales
Industries: Insurance
Location: Dublin, Ireland (and surrounding areas) – various postings listed.
This description is intended to reflect the responsibilities and requirements of the role and may be subject to changes at the company’s discretion.

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