Business Development Manager

Job Ref: DAL2558 Branch: Clayton Hotel Galway Location: Clayton Hotel Galway, Galway Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 39 Posted date: 17/09/2025 Closing date: 12/10/2025 Business Development Manager Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group As the Business Development Manager, you will report to the Area Director of Sales. You will effectively guide and manage hotel operations, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial will work as part of a great Sales Team loooking after our hotels in the Galway Area area; namely Clayton Hotel Galway, Maldron Hotel Sandy Road and Maldron Hotel Oranmore. Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata-owned hotels 30% off rate for your Friends & Family Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes SAYE (Save As You Earn Scheme) Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, fun team-building activities and regular charity events Key Duties and Responsibilities Source and win new business - local and global across all owned business segments. Collaborate with the ADOS and ensure that objectives are achieved in the Sales business plan. Represent the hotels at sales team meetings, internal & external customer led events as appropriate. Adoption of all available tools to support efficient ways of working including CRM, BI Tool, Market Intelligence Tools and Solver. Customer Facing - Owned Segments Execute a proactive sales plan to develop and nurture new accounts across all owned segments for the hotels. Identification and management of new opportunities in your market in line with hotels strategy and across the wider Dalata portfolio. Collaborate with Account Management Team to nurture existing, and secure new opportunities following the Dalata sales process. Instil a culture of cross selling, referrals and sharing of leads. Strategic approach for key segments of owned segments and identify opportunities to drive revenue and reduce costs. To participate fully in all sales activities including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips, as necessary. Planning & Forecasting Collaborate with ADOS on rate strategy, budget planning, forecasting for owned segments and identifying & analysing opportunities to ensure they fit with the hotels business strategy. Undertake monthly corporate tracking of corporate accounts in the hotels to monitor production and more importantly to identify any decreases and take necessary action to remedy. Collaborate with ADOS on the analysis of GDS production reports & market intelligence information to develop new leads from this business channel for the hotels. Timely production of monthly & ad hoc reports. Execute actions from quarterly sales activity plans to support business needs. Requirements: Minimum of 2 years' experience working within a similar position in hotels Effective communicator Be commercially aware with strong analytical skills and understand & identify business trends Excellent organisation and planning skills Sales focused and results driven Strong negotiating skills Ability to develop and build long lasting relationships through account management, and promote cross selling into Dalata hotel group Experience of working with global clients & agencies Knowledge of the Galway market is desirable About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application. At Clayton Hotel Galway, we're always dedicated to experiences that are all about you. Located on the outskirts of Galway city, the perfect spot to connect you to the whole of Galway. Whether you're visiting the city, exploring the wilds of Connemara, the rugged landscapes of The Burren or setting off on an adventure across the Wild Atlantic Way, our hotel puts you in the heart of everything. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.