(Urgent) Network Development Engineer, Backbone Operations
2 days ago
Network Development Engineer, Backbone Operations
DESCRIPTION
Amazon is looking to hire a highly motivated, best-in-class Network Development Engineer for our Network Operations team to drive the stability and sustainability of our next-generation networks and to discover innovative ways to automate and scale our network as we expand.
The ideal candidate will have a proven track record of technical leadership and success in driving complex issues to resolution, autonomously and/or collaboratively. The successful candidate will demonstrate an in-depth knowledge of networking, networking concepts and theory. They will have experience managing proactive engineering, network optimization and operational network support for a large-scale service provider or enterprise environment. The successful candidate will be expected to provide high quality network event management for Amazon's worldwide network. As a technical leader, you will manage complex stakeholder relationships, both technical and management. A love for working with new technologies and pushing the envelope on existing technology is essential
This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
1. Provide critical on-shift network operations support to Amazon customers to diagnose and respond to large-scale networking events
2. Support and maintain our next generation data-center networks
3. Deliver simple, sustainable and repeatable solutions and processes
4. Partner with our broader Technical Operations organization to reduce operational burden
5. Work closely with our Network Engineering & Deployment teams to ensure operational readiness for new deployments
6. Drive standards across the network and ensure that we are fully compliant to those standards and policies
7. Participate and drive impact mitigation during large-scale events utilizing an established Event Management process
8. Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion
9. Improve our detection mechanisms by designing and implementing new alerts
10. Identify and troubleshoot recurring platform issues and effectively engage with mid and senior-level engineering teams for full resolution
11. Create and review documentation and processes regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
12. Troubleshoot networking, routing and inter-connectivity issues, including troubleshooting of network device configuration and low level application interaction
13. Identify and drive opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools
14. Effectively contribute towards hiring and developing others in the team
15. Define and influence strategy within and outside the team
16. Flexibility to support follow-the-sun shifts and on-calls (including weekends/Public holidays)
BASIC QUALIFICATIONS
1. Excellent Ethernet and IP networking knowledge and extensive experience in the application of IP protocols. Substantial background in large scale datacenter network implementations and support.
2. Significant past experience with the following protocols and concepts: BGP, OSPF, IS-IS, MPLS, TCP/IP, TCP/IP Flow control, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS
3. Excellent analytical skills; must be comfortable working in a Linux/Unix environment; software development/scripting skills are highly desired - specifically Python or shell (bash)
PREFERRED QUALIFICATIONS
1. Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus
2. A relevant degree in a related technical discipline or relevant experience in a large-scale network operations environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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