Customer support administrator

3 weeks ago

Limerick, Limerick, Ireland Adecco Full time

Job Title: Customer Support Administrator Location: Limerick Remuneration: €14.80 - €17.25 per hour Contract Details: Temporary ongoing, dependant on client requirements Responsibilities: Support the company's clients with order and service ?? Deliver pre and post-sales support to customers and channel partners Prepare accurate quotations in line with company standards Conduct analysis and reporting, including weekly updates for customers Manage quality returns and coordinate with repair centres Resolve post-sales issues related to orders, delivery, and payments Validate data across reports for sales representatives and customers Take on assigned projects and adapt responsibilities to meet goals ?? Position Overview: We are on the lookout for a detail-oriented and proactive Customer Support Administrator to join our dynamic team As the first point of contact for customer inquiries related to RFQs, sales orders, and RMAs, you will play a crucial role in ensuring customer satisfaction and effective communication. ?? Qualifications: Experience in a customer support or account coordination role Strong analytical and technical skills to manage complex projects Excellent written and verbal communication skills in English Familiarity with Microsoft Dynamics 365 is preferred Demonstrable organisational skills and ability to work independently Capability to plan and implement new technologies as required What We Offer: A dynamic work environment within a well-established organisation Opportunities for professional development and growth ?? A culture that values collaboration, innovation, and excellence Equal Opportunity Employer: Our client is an Equal Opportunity/Affirmative Action employer, ensuring a workplace free of discrimination or harassment. Adecco Ireland is acting as an Employment Business in relation to this vacancy. Skills: Data Entry Clerk Customer service Order management

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