Field Service Engineer

1 week ago

Dublin Pike, Ireland Consult Full time

Overview Field Service Engineer – Medical Devices
Location: Ireland (Southern)
Employment Type: Full-Time
We are seeking a Field Service Engineer to provide technical support and after-sales service for veterinary imaging equipment, including ultrasound, X-ray, and endoscopy systems . You’ll play a key role in ensuring seamless service delivery, supporting customers both remotely and onsite, while maintaining high-quality standards and promoting continuous improvement.
This role is ideal for someone with strong technical expertise, customer service skills, and a proactive approach.
Responsibilities Provide diagnosis, repair, and maintenance of ultrasound, X-ray, endoscopy, and medical imaging equipment.
Troubleshoot and resolve IT and network issues related to imaging systems.
Carry out onsite service visits to customer premises, ensuring timely and professional support.
Complete all necessary service documentation, updating internal systems to support business processes.
Manage service stock accurately and efficiently.
Support the development of the service business in your territory.
Ensure adherence to service processes, KPIs, and continuous improvement initiatives.
Represent and promote company values to all customers and partners.
Occasional overnight stays may be required.
About You Previous experience in a field service or technical support environment.
Experience with X-ray, ultrasound, endoscopy, or medical device equipment (desirable but not essential).
Good understanding of IT systems and networking.
Strong communicator with excellent customer-facing skills.
Highly organised, adaptable, and able to work to tight deadlines.
Positive “ can-do ” attitude, with a mindset for continuous improvement .
Note: This description retains the original job information, but formatting has been updated to meet the specified guidelines. (Emphasis marks converted to bold tags where applicable.)
Seniority level Mid-Senior level
Employment type Full-time
Job function Industries

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