▷ [15h Left] Concierge/Browser Onboarding Specialist (German)

4 weeks ago

Dublin Pike, Ireland TOPTALENT Full time

Position : Concierge/Browser Onboarding Specialist (German)
Location : Dublin, Republic of Ireland
Work model: hybrid, with 3 days per week at the office
Employment type: Full-time
Remuneration: Base salary + bonus.
DUTIES AND RESPONSIBILITIES:
Facilitate the successful onboarding and adoption of enterprise software solutions, guiding customers across industries in integrating products into their operations.
Act as a technical point of contact, assisting customers with troubleshooting, onboarding processes, and resolving account or product-related issues.
Document customer interactions, use cases, and resolutions in CRM tools to improve knowledge sharing and streamline future support.
Support large customer deals by managing relationships, rollout timelines, and handling product inquiries.
Proactively build and maintain customer relationships to drive long-term engagement and identify opportunities for product expansion.
Respond to diverse customer queries, providing direct assistance or directing them to appropriate resources.
REQUIREMENTS:
Native/ fluent in German (C1), both verbal and written. As well as proficiency in English (at least B2).
Bachelor's degree or equivalent professional experience.
12 years of experience in customer success, CRM, or support roles within SaaS, with a strong track record of performance.
Familiarity with enterprise software and secure enterprise environments.
Hands-on experience with CRM tools (e.g., Salesforce) and customer engineering or technical support.
Strong problem-solving skills with the ability to manage technical troubleshooting for SaaS products.
Ability to build and grow relationships with senior-level stakeholders.
OFFER:
Comprehensive health coverage from day one.
Structured training programs and career development opportunities.
Education reimbursement support.
Additional leave benefits (e.g., paid birthday leave).
Employee assistance and mental health support programs.
Financial support programs such as personal hardship loans.
Commuter benefits (bike-to-work scheme, travel card discounts).
Recognition programs, including performance and tenure awards.

#J-18808-Ljbffr

  • Concierge/Browser Onboarding Specialist With German

    2 weeks ago

    Dublin, Ireland Salve.Inno Consulting Full time

    Location:Dublin, IrelandEmployment Type:Full-time, hybridWould you like to help new users feel valued and confident while navigating our platform?We are seeking a personable, organised, and solutions-oriented professional to join our Dublin team as a Concierge/Browser Onboarding Specialist with German.As the first point of contact for our valued customers,...

  • Only 24h Left! Concierge/Browser Onboarding Specialist with German

    1 day ago

    Dublin, Ireland Salve.Inno Consulting Full time

    Location: Dublin, Ireland Employment Type: Full-time, hybrid Would you like to help new users feel valued and confident while navigating our platform? We are seeking a personable, organised, and solutions-oriented professional to join our Dublin team as a Concierge/Browser Onboarding Specialist with German. As the first point of contact for our valued...

  • Chrome Enterprise Onboarding Consultant

    4 weeks ago

    Dublin Pike, Ireland MarketStar Full time

    Chrome Enterprise Onboarding Consultant - Google Chrome (German Bilingual) MarketStar is seeking a Chrome Enterprise Onboarding Consultant to help businesses securely adopt Chrome Enterprise. The successful candidate will guide customers through onboarding, deliver product demos, resolve technical issues, and build lasting relationships. About MarketStar :...

  • [15h Left] Head Hotel Concierge

    5 days ago

    Dublin, Ireland The Merrion Hotel Full time

    The Merrion, one of Dublin's finest luxury hotels is recruiting for an experienced Head Concierge. Reporting to the Director of Guest Relations, this is a fulltime permanent role based onsite, 39 hours per week. This role is responsible for assisting the Director of Guest Relations in planning, coordinating and directing the operations of the Concierge...

  • German Language Specialist

    3 weeks ago

    Dublin Pike, Ireland Activision Blizzard,Inc. Full time

    Job Title: German Language Specialist Requisition ID: R025741 Job Description: Job Title : Language Specialist, German Reporting To: Language Services Manager Department : Language Services Location: Activision Dublin, Ireland Contract: Permanent Your Platform This is an exciting time to join Activision! Our teams in Dublin are at the heart of...

  • 15h Left! Business Development Executive | German Speaker

    3 weeks ago

    Dublin Pike, Ireland Cpl Full time

    Overview Join one of Europe’s fastest-growing SaaS companies as we expand our dynamic team in the heart of Dublin. We're on the lookout for an enthusiastic and driven German-speaking Business Development Specialist to help us power the next phase of our growth. As the first voice our future clients hear, you’ll play a vital role in our...

  • Strategic Partner Specialist | German Speaker

    1 week ago

    Dublin, Ireland Cpl Full time

    One of the fastest-growing SaaS companies is hiring enthusiastic, German-speaking sales professional to join their Partner Specialist team in the heart of Dublin.In this role, you’ll source, activate, and onboard new partners, helping them unlock growth opportunities for their clients and themselves.This role is perfect if you’re passionate about...

  • Administration Specialist

    3 weeks ago

    Dublin Pike, Ireland MD7 Full time

    Administration Specialist - German Speaking Join to apply for the Administration Specialist - German Speaking role at MD7 Administration Specialist - German Speaking 1 day ago Be among the first 25 applicants Join to apply for the Administration Specialist - German Speaking role at MD7 Get AI-powered advice on this job and more exclusive features. IN...

  • Immediate Start: German Language Specialist

    4 weeks ago

    Dublin Pike, Ireland Activision Blizzard Full time

    Overview Join to apply for the German Language Specialist role at Activision Blizzard . This Dublin-based position sits in the Language Services team, helping to deliver high-quality localisation for Call of Duty and other major franchises, across game, in-game text, live events, and marketing assets. Location: Activision Dublin, Ireland. Contract: ...

  • Strategic Partner Specialist | German Speaker New

    4 weeks ago

    Dublin, Ireland CPL Full time

    One of the fastest-growing SaaS companies is hiring enthusiastic, German-speaking sales professional to join their Partner Specialist team in the heart of Dublin. In this role, you’ll source, activate, and onboard new partners, helping them unlock growth opportunities for their clients and themselves. This role is perfect if you’re passionate about...