Only 24h Left Concierge/Browser Onboarding Specialist with German

4 weeks ago

Dublin, Ireland Salve.Inno Consulting Full time

Location: Dublin, Ireland
Employment Type: Full-time, hybrid

Would you like to help new users feel valued and confident while navigating our platform? We are seeking a personable, organised, and solutions-oriented professional to join our Dublin team as a Concierge/Browser Onboarding Specialist with German. As the first point of contact for our valued customers, you will deliver personalised onboarding experiences and ensure clients feel supported every step of the way.

Duties and Responsibilities

- Guide customers through the successful onboarding and integration of enterprise software solutions across various industries.
- Serve as a technical contact point, helping customers with troubleshooting, onboarding, and resolving account or product-related issues.
- Record customer interactions, use cases, and solutions in CRM systems to enhance knowledge sharing and improve future support efficiency.
- Support major customer contracts by managing relationships, coordinating rollout schedules, and addressing product-related questions.
- Build and nurture long-term customer relationships to encourage ongoing engagement and identify opportunities for product growth.
- Address a wide range of customer inquiries by providing direct support or guiding them to the appropriate resources.

Qualifications

- Native or fluent in German (C1), with strong verbal and written skills, plus good proficiency in English (at least B2).
- Bachelor’s degree or equivalent professional experience.
- 1–2 years of experience in customer success, CRM, or support roles in SaaS environments, with proven success.
- Knowledge of enterprise software and secure corporate environments.
- Practical experience with CRM platforms like Salesforce and technical support or customer engineering.
- Strong problem-solving capabilities, particularly in SaaS product troubleshooting.
- Ability to build and maintain relationships with senior-level stakeholders.

Benefits

- Comprehensive health insurance coverage starting from day one.
- Structured training and opportunities for career growth.
- Support for education reimbursement.
- Additional leave benefits, such as paid birthday leave.
- Access to employee assistance and mental health programs.
- Financial aid options, including personal hardship loans.
- Commuter incentives like bike-to-work programs and travel card discounts.
- Recognition initiatives including performance and tenure awards.

Your Journey as a Concierge/Browser Onboarding Specialist Starts Here

Step into a welcoming, inclusive workplace that values your communication skills, curiosity, and commitment to helping others. Be part of a team where every interaction helps our clients succeed and sets the standard for exceptional support.

Commitment to Diversity & Inclusion

We are proud to cultivate a diverse and respectful environment for everyone, regardless of gender, ethnicity, or experience. All qualified applicants are encouraged to apply and share your unique strengths with our dynamic team.

#J-18808-Ljbffr

  • Concierge/Browser Onboarding Specialist

    2 weeks ago

    Dublin, Ireland The lemon Consulting Full time

    Position: Concierge/Browser Onboarding Specialist Location: Dublin, Republic of Ireland Work model: hybrid, with 3 days per week at the office Employment type: Full-time Remuneration: Base salary + bonus. DUTIES AND RESPONSIBILITIES: Facilitate the successful onboarding and adoption of enterprise software solutions, guiding customers across industries in...

  • ▷ (Urgent Search) Concierge/Browser Onboarding Specialist - Chrome Browser Enterprise

    3 weeks ago

    Dublin Pike, Ireland MarketStar Full time

    About MarketStar In everything we do, we believe in creating growth for our clients, employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating...

  • ▷ Only 24h Left: Strategic Partner Specialist | German Speaker New

    2 weeks ago

    Dublin, Ireland CPL Full time

    One of the fastest-growing SaaS companies is hiring enthusiastic, German-speaking sales professional to join their Partner Specialist team in the heart of Dublin. In this role, you’ll source, activate, and onboard new partners, helping them unlock growth opportunities for their clients and themselves. This role is perfect if you’re passionate about...

  • Concierge

    7 days ago

    Dublin, Ireland Dylan Hotel Limited Full time

    About Dylan: For nearly two decades, Dylan Hotel, a member Small Luxury Hotels of the World, has been making a mark on the Dublin luxury hospitality scene. A historic building with a contemporary spirit, Dylan is Dublins only five-star boutique hotel. It is independently owned and is soulful and luxurious. It is a refined hideaway within the city centre,...

  • Client Success Specialist | German Speaking

    5 days ago

    Dublin, Ireland Cpl Full time

    One of the fastest-growing SaaS companies is hiring enthusiastic, German-speaking talent to join their Partner Specialist team in the heart of Dublin.In this role, you’ll source, activate, and onboard new partners, helping them unlock growth opportunities for their clients and themselves.This role is perfect if you’re passionate about building...

  • German-speaking Ads Onboarding Account Manager

    2 weeks ago

    Dublin, Ireland Velenosi&Meredith Full time

    German-speaking Ads Onboarding Account Manager Location: Hybrid, Barcelona, Catalonia, SpainContract Type: Full-time (39 hours/week)Start Date: ASAP Description Join our dynamic team in vibrant Barcelona and work on an exciting project with Digital Marketing Ads a game-changing tool for businesses everywhere! This role is designed for individuals who can...

  • Strategic Partner Specialist | German Speaker

    2 weeks ago

    Dublin, Ireland Cpl Full time

    One of the fastest-growing SaaS companies is hiring enthusiastic, German-speaking sales professional to join their Partner Specialist team in the heart of Dublin.In this role, you’ll source, activate, and onboard new partners, helping them unlock growth opportunities for their clients and themselves.This role is perfect if you’re passionate about...

  • ▷ Only 24h Left! Social Media Champion

    3 weeks ago

    Dublin, Ireland Cpl Healthcare Full time

    Exciting new opportunities in the Social Media sector! Join us in vibrant Dublin! Are you fluent in one of the following languages (please note that fluency in only English is not sufficient): Danish, Latvian, Finnish, German, Hebrew, or Swahili? Do you have a passion for social media and popular culture? If so, we have an amazing opportunity for you! Join...

  • ▷ (Only 24h Left) German Account Executive - 130K OTE

    3 weeks ago

    Dublin Pike, Ireland Cpl Full time

    Join to apply for the German Account Executive - 130K OTE role at Cpl The job: Account Executive (DACH) – SMB One of our clients, a fast growing IT company, is looking for a German sales professional to join their team of Account Executives. Responsibilities Manage the full sales cycle from prospect to close, creating partnerships and relationships...

  • [15h Left] Head Hotel Concierge

    4 weeks ago

    Dublin, Ireland The Merrion Hotel Full time

    The Merrion, one of Dublin's finest luxury hotels is recruiting for an experienced Head Concierge. Reporting to the Director of Guest Relations, this is a fulltime permanent role based onsite, 39 hours per week. This role is responsible for assisting the Director of Guest Relations in planning, coordinating and directing the operations of the Concierge...