Concierge/Browser Onboarding Specialist
2 weeks ago
Position: Concierge/Browser Onboarding Specialist Location: Dublin, Republic of Ireland Work model: hybrid, with 3 days per week at the office Employment type: Full-time Remuneration: Base salary + bonus. DUTIES AND RESPONSIBILITIES: Facilitate the successful onboarding and adoption of enterprise software solutions, guiding customers across industries in integrating products into their operations.Act as a technical point of contact, assisting customers with troubleshooting, onboarding processes, and resolving account or product-related issues.Document customer interactions, use cases, and resolutions in CRM tools to improve knowledge sharing and streamline future support.Support large customer deals by managing relationships, rollout timelines, and handling product inquiries.Proactively build and maintain customer relationships to drive long-term engagement and identify opportunities for product expansion.Respond to diverse customer queries, providing direct assistance or directing them to appropriate resources. REQUIREMENTS: Native/ fluent in German (C1), both verbal and written. As well as proficiency in English (at least B2). Bachelors degree or equivalent professional experience.12 years of experience in customer success, CRM, or support roles within SaaS, with a strong track record of performance.Familiarity with enterprise software and secure enterprise environments.Hands-on experience with CRM tools (e.g., Salesforce) and customer engineering or technical support.Strong problem-solving skills with the ability to manage technical troubleshooting for SaaS products.Ability to build and grow relationships with senior-level stakeholders. OFFER: Comprehensive health coverage from day one.Structured training programs and career development opportunities.Education reimbursement support.Additional leave benefits (e.g., paid birthday leave).Employee assistance and mental health support programs.Financial support programs such as personal hardship loans.Commuter benefits (bike-to-work scheme, travel card discounts).Recognition programs, including performance and tenure awards.
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Dublin, Ireland Salve.Inno Consulting Full timeLocation: Dublin, Ireland Employment Type: Full-time, hybrid Would you like to help new users feel valued and confident while navigating our platform? We are seeking a personable, organised, and solutions-oriented professional to join our Dublin team as a Concierge/Browser Onboarding Specialist with German. As the first point of contact for our valued...
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Dublin Pike, Ireland MarketStar Full timeAbout MarketStar In everything we do, we believe in creating growth for our clients, employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating...
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Recruitment Specialist
2 weeks ago
Dublin, Ireland Cpl Full timeCpl Healthcare is currently accepting applications for the post of ‘Recruitment Specialist'. Location: Galway, Cork or DublinDivision: Cpl Healthcare Talent SolutionsContract Type: 12-month fixed term contractRole Overview: Cpl Healthcare Talent Solutions provide outsourced recruitment project services to clients in the healthcare sector. Cpl is an equal...
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Recruitment Specialist
2 weeks ago
Dublin, Ireland Cpl Healthcare Full timeCpl Healthcare is currently accepting applications for the post of ‘Recruitment Specialist'. Location: Galway, Cork or Dublin Division: Cpl Healthcare Talent Solutions Contract Type: 12-month fixed term contract Role Overview Cpl Healthcare Talent Solutions provide outsourced recruitment project services to clients in the healthcare sector. Cpl is an...
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CLM Senior Specialist
3 weeks ago
Dublin, Ireland Citco Group of Companies Full timeCLM Senior Specialist Dublin - Ireland About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office Locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more...
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Payroll Specialist
7 days ago
Dublin, Ireland Osborne Recruitment Full timePayroll Specialist Location: Dublin (Hybrid 3 days per week in office) Contract: Permanent Salary: Competitive (DOE) About the Role Osborne is delighted to partner with our client in seeking a Payroll Specialist to join an established team. This is a fantastic opportunity for an experienced payroll professional to work in a collaborative environment where...
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Recruitment Specialist New
2 weeks ago
Dublin, Ireland CPL Full timeCpl Healthcare is currently accepting applications for the post of ‘Recruitment Specialist'. Location: Galway, Cork or Dublin Division: Cpl Healthcare Talent Solutions Contract Type: 12-month fixed term contract Role Overview: Cpl Healthcare Talent Solutions provide outsourced recruitment project services to clients in the healthcare sector. Cpl is an...
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Senior People Programs Specialist
7 days ago
Dublin, Ireland Intercom Full timeIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our...
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HR Specialist
1 week ago
Dublin, Ireland Adecco Full timeHR Specialist Permanent position, full time Hybrid working available (three days in the office) Location: Dublin Salary: circa €70,k We are currently seeking a proactive HR Specialist to join our client, a pioneering organisation in the tech industry. As a mission-driven organisation, our client works at the cutting edge of online content moderation and...
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Billing Specialist
1 week ago
Dublin, Ireland Lex Consultancy Ltd Full timeBilling Specialist Location: Dublin 2 Contract: Permanent Competitive salary Excellent benefits; Pension, Healthcare, ability to work remotely abroad for up to 4 weeks a year, etc Hybrid working policy for flexibility and work-life balance. Opportunities for professional growth and development. Inclusive and diverse workplace culture. About the Role: Our...
