
Customer Service Specialist with Dutch
4 weeks ago
Customer Service Specialist with Dutch (available ASAP)
Reference number: MRG/DB/TP location Irlandia / Dublin category Customer Service Advisor SSC / BPO
Responsibilities:
- review maps data to assess business information accuracy based on client policies,
- engage with business, predominantly via quick outbound phone calls, to verify their business information,
- update client platforms based on verified information,
- make well-balanced decisions based on market-specific knowledge.
Requirements:
- customer service experience,
- english language knowledge min. B2/C1 level,
- flemish language knowledge min. B2/C1 level,
- french language knowledge min. A2/B1 level,
- good written and oral communication skills, with excellent attention to detail,
- the ability to apply judgment on the job and the ability to effectively multi-task in a deadline-driven atmosphere,
- good time management, prioritization, and ability to work without close supervision and under pressure.
Our client offers:
- extensive benefits package,
- open-minded and multinational environment,
- opportunity to be part of a global organization focused on development,
- professional development and a clear career path,
- training & development opportunities including language courses.
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