HR Generalist

Overview

Right At Home is a leading home care provider committed to delivering high-quality, person-centred support to older adults, individuals with disabilities, and clients with complex needs. We aim to empower clients to live safely and independently in their own homes while maintaining dignity and quality of life.

Purpose of the Role

The HR Generalist plays a pivotal role in the full employee lifecycle, from recruitment and onboarding to employee relations and retention. Aligning with HSE specified standards (September 2025), the post holder will ensure compliance with employment legislation, health and safety regulations, and best practice HR policies. The role will support service delivery by building a skilled, motivated workforce that meets the needs of clients and complies with sector regulations.

Key Duties and Responsibilities

- Recruitment & Onboarding

- Manage end-to-end recruitment processes, including sourcing, shortlisting, interviewing, reference checks, and retention.

- Coordinate onboarding, Garda vetting, and assimilation of new carers and administrative staff.

- Support workforce planning and rostering in line with client requirements and service demand.

- Employee Relations & Compliance

- Provide day-to-day HR support and advice to staff and managers on policies, procedures, and legislative compliance.

- Lead the implementation of employee disciplinary and grievance procedures in line with employment law and WRC guidelines.

- Maintain accurate personnel records in accordance with HIQA regulations and GDPR standards.

- HR Administration & Systems

- Oversee HRIS data entry, personnel files, and compliance with mandatory reporting requirements.

- Generate HR metrics and reports to inform management decisions.

- Ensure adherence to HSE National Terms and Conditions of Employment (as applicable).

- Learning & Development

- Coordinate induction and mandatory training for care staff (e.g., manual handling, safeguarding, infection control).

- Identify training needs and support continuous professional development initiatives.

- Monitor and report on compliance with mandatory training requirements.

- Performance & Engagement

- Support performance management, appraisal systems, and regular supervision review processes.

- Contribute to staff retention and engagement initiatives.

- Lead employee satisfaction surveys and follow-up actions in line with company goals.

- Health & Safety and Risk Management

- Collaborate with line managers to ensure compliance with Health and Safety Authority (HSA) standards.

- Maintain up-to-date risk assessments and safety procedures for staff.

- Ensure staff receive appropriate training, PPE, and supports to prevent workplace injury or illness.

Eligibility Criteria

- Essential: A third-level degree in HR, Business, or a relevant field, or equivalent experience.

- Minimum 3 years’ HR generalist experience, preferably in healthcare, home care, or social services.

- Proven knowledge of Irish employment law, HR policies, and staff supervision practices.

- Strong communication, interpersonal, and problem-solving skills.

- Proficiency in MS Office and HRIS systems.

- Desirable: CIPD accreditation (Level 7 or above).

- Experience working with HIQA, WRC, or public service employment standards.

- Knowledge of Health and Safety Authority compliance.

Post-Specific Requirements

- Clean, full driving licence and access to a vehicle.

- Garda vetting compliance.

- Ability to handle sensitive information confidentially and professionally.

Competencies

- Focus: Understanding and prioritising client and employee needs.

- Managing Resources: Effective allocation of time and company resources.

- Communication & Influence: Clear communication and ability to influence positive change.

- Professional Knowledge: Up-to-date understanding of HR legislation and health sector best practices.

- Teamwork: Collaborates cross-departmentally to achieve company objectives.

Quality & Safety Responsibilities

- Participate in internal and external audits and evaluations.

- Implement continuous improvement initiatives across HR processes.

- Ensure best practice standards for infection prevention, hygiene, decontamination, and staff safety are sustained as outlined in national healthcare standards.

CH9

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