Client Services Associate with German

4 weeks ago

Dublin, Ireland Interactive Brokers Ireland Limited Full time

Client Services German (Financial Services) Key Responsibilities: Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including: Operability of TWS, IBKR Mobile, IBKR WebTrader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions Margin calculations; Commission structure, interest and fees Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Contribute to the development of client service systems, policies and procedures Qualifications & Experience: University degree (NFQ level 7) in finance, economics or related field 2-3 years experience within a similar role Experience in financial services position (e.g., brokerage, banking, trading, exchange or clearing house) preferred but not required Strong verbal and written communication skills to accommodate client inquiries directed via telephone, web ticket or online chat In depth understanding of the following financial instruments: stocks, bonds, options, futures, options on futures, foreign exchange and funds Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies Ability to work in a dynamic, medium-size office environment Fluent in English and German is required #LI-RB1 Skills: Client Service client associate Customer Support tickets trading German CSA Benefits: Group Life Assurance Pension Fund Performance Bonus Paid Holidays Medical Aid / Health Care Meal Allowance / Canteen Company Shares

  • (German) Client Services Associate

    4 weeks ago

    Dublin, Ireland Interactive Brokers Group, Inc. Full time

    Social network you want to login/join with:(German) Client Services Associate, Dublincol-narrow-leftClient:Interactive BrokersLocation:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:52314d226126Job Views:10Posted:07.07.2025Expiry Date:21.08.2025col-wideJob Description:Responsibilities:Resolve routine and complex...

  • (Immediate Start) Associate, Service

    4 weeks ago

    Dublin Pike, Ireland GLG Full time

    Associate, Service - Global PSF - German Speaker Join to apply for the Associate, Service - Global PSF - German Speaker role at GLG GLG is seeking German Speaker Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's...

  • Associate, Service

    3 weeks ago

    Dublin, Ireland Gerson Lehrman Group, Inc. Full time

    Associate, Service - Global PSF - German SpeakerGLG is seeking German Speaker Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand...

  • Customer Service Associate

    2 weeks ago

    Dublin, Ireland Medium Full time

    Customer Service AssociateThe Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and...

  • German Client Growth Specialist

    3 weeks ago

    Dublin, Ireland Abrivia Full time

    Job Title: German Client Growth Specialist - Digital Advertising Location: Dublin (Hybrid) (Training onsite) Salary: Competitive + Bonus + Benefits Job Type: Full-time, Permanent Are you a fluent German speaker with a passion for digital marketing and client growth? We're looking for a German Client Growth Specialist to help expand business opportunities and...

  • Enterprise Service Manager German Speaking

    2 weeks ago

    Dublin, Ireland Cpl Resources Full time

    Enterprise Service Manager (German Speaking) Hybrid Dublin 15 €50,000 per annum 11-Month Contract About the Role As a German-speaking Enterprise Service Manager (ESM), you will play a key role in ensuring exceptional service delivery and operational excellence for enterprise clients. Beyond resolving issues, you will help customers maximize the value of...

  • Client Services Specialist

    4 weeks ago

    Dublin, Ireland Interactive Brokers Group, Inc. Full time

    Client Services Specialist - Security TransferDublin, IrelandCompany OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries.We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client...

  • Client Services Specialist

    3 weeks ago

    Dublin, Ireland Interactive Brokers Group, Inc. Full time

    Client Services Specialist - Security TransferDublin, IrelandCompany OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries.We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client...

  • Senior Associate, Corporate Trust, Client Service

    3 days ago

    Dublin Pike, Ireland BNY Full time

    Senior Associate, Corporate Trust, Client Service Join to apply for the Senior Associate, Corporate Trust, Client Service role at BNY Senior Associate, Corporate Trust, Client Service 5 days ago Be among the first 25 applicants Join to apply for the Senior Associate, Corporate Trust, Client Service role at BNY Job Description Senior Associate,...

  • ▷ Urgent: Client Services Specialist

    4 weeks ago

    Dublin, Ireland Interactive Brokers Group, Inc. Full time

    Client Services Specialist - Security Transfer Dublin, Ireland Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and...