Privacy Specialist- French Speaking

20 hours ago


Dublin, Ireland Teleperformance Full time

Job Title: Privacy Specialist
(French
speaking)

Location:
Eastpoint Business Park, Block R, East
Point, Dublin, Ireland DO3 K7W7

Salary:
€26,900.30 + €3000 language
premium

Hours: 40 hours a week between the hours
of: 6:30am -
7:00pm

Overall Job
Purpose

The Privacy
Specialist is responsible for enforcing the policies
for our clients products by analyzing requests under European Law
Legislations from lawyers and private individuals by reviewing and
processing privacy requests. You will also be responsible for
handling users’ privacy requests for different workflows, following
the client’s guidelines, which allow you to make sound decisions.
You will have a thirst for knowledge, impeccable judgment and be
comfortable operating in a fast paced, dynamic
environment.

Duties &
Responsibilities

- Review and process incoming
privacy requests through online tools in French & English and
for various other markets as required using translation
tools
- Evaluate validity of each request in line
with our clients policies
- Continually educate yourself
about changes to policies and protocols with the support of our
Training and Quality Departments
- Work closely with our
clients policy specialists to address cases and regulatory
inquiries using the clients response
framework
- Maintain a high level of quality in each
case that you review
- Achieve weekly productivity
deliverables as part of daily
workflow
- Effectively collaborate with team members
on a range of projects to improve internal efficiency and
effectiveness
- Develop skills in a number of different
areas including data, tools and quality assessment

Required Qualifications &
Experience

- Fluency in written and
spoken French & English is
essential
- Motivated by working in an environment
that requires strong attention to
detail
- Excellent communication skills both
verbal and written
- Demonstrates ability to
exercise impeccable judgment
- Ability to work in a fast
paced environment with complex
requests
- Ability to be flexible and adaptable to
meet changing business needs
- Good computer literacy
with the ability to quickly learn new
tools
- A. or B.S. degree/masters or equivalent
professional experience in online operations, privacy or legal
support role desirable

Competencies

- Initiative
- Solution
Orientation
- Collaboration
- Organizational
Commitment
- Customer
Focus
- Teamwork
- Results
Orientated
- Attention to
detail
- Problem Solving & Information
Gathering
- Resilience &
Adaptability

What’s in it for
you?

Our people are the
heart-beat of our company. If you want to work in a multicultural,
diverse environment with real opportunities to grow, then we’re the
right choice. And, naturally, we can offer you all of the benefits
of being part of a fast-growing, global
business.

What we
offer:

- Wellness & Engagement
Activities
- Quarterly Performance
Bonus
- Relocation
Support
- Majorel Feel Good
Program
- Career & Personal
Development
- Competitive
Salaries
- Paid Annual
Leave
- Health
Insurance
- Full Product
Training
- Innovation
Programs

Values we
look for you to
have

- Process
Excellence- Doing things well means something to you and you will
always strive to improve on your
work.
- Collaboration-
You enjoy
working with others and you like working as a team
player.
- Communication-
You
can speak and write clearly and in a confident
manner.
- Emotional
Intelligence- You possess the ability to be
emotionally intelligent meaning you are able to empathise, be kind
and be good with
others.
- Open-Mindedness-
You are able to be open to
different ways of thinking and new
ideas.
- Critical Thinking-
You
are able to think logically when making
decisions.
- Solution Orientation-
Having
a forward thinking mindset focused on resolving
challenges.
- Entrepreneurship-
Taking
ownership, not being afraid to take on new tasks, develop and have
a self-driven
mindset.

Disclaimer

The above statements are
intended to describe the general nature and level of work being
performed by people assigned to this classification. They are not
to be construed as an exhaustive list of all responsibilities,
duties, and skills required of personnel so classified. All
personnel may be required to perform duties outside of their normal
responsibilities from time to time, as
needed.



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