▷ (15h Left) Privacy Specialist- Italian Speaking

Job Title:
Privacy Specialist

Reporting to: Team
Leader

Work
type: Full time Permanent Role

Location: Eastpoint Business Park, Block R, East
Point, Dublin, Ireland DO3 K7W7

Overall Job
Purpose

The Privacy
Specialist is responsible for enforcing the policies for our
clients products by analyzing requests under European Law
Legislations from lawyers and private individuals by reviewing and
processing privacy requests. You will also be responsible for
handling users’ privacy requests for different workflows, following
the client’s guidelines, which allow you to make sound decisions.
You will have a thirst for knowledge, impeccable judgment and be
comfortable operating in a fast paced, dynamic
environment.

Duties &
Responsibilities

- Review and process incoming privacy requests through
online tools Evaluate validity of each request in line with our
clients policies
- Continually
educate yourself about changes to policies and protocols with the
support of our Training and Quality
Departments
- Work closely
with our clients policy specialists to address cases and regulatory
inquiries using the clients response
framework
- Maintain a high
level of quality in each case that you
review
- Achieve weekly
productivity deliverables as part of daily
workflow
- Effectively
collaborate with team members on a range of projects to improve
internal efficiency and effectiveness
- Develop skills in a number of different areas including
data, tools and quality assessment
- You may be required from time to time to support
different workflows/products/markets depending on business
need
- While you will
primarily support the market and workflow you have been hired for,
you will also be required to support the English market. There will
also be requirements to support other markets and workflows using
the Translation Tool as a result of business change and or volume
fluctuations

Required Qualifications &
Experience

- Fluency in written and spoken Italian
and English is
essential
- Motivated by
working in an environment that requires strong attention to
detail
- Excellent
communication skills both verbal and
written
- Demonstrates
ability to exercise impeccable
judgment
- Comfortable with
reviewing internet content that may be deemed inappropriate and/or
contain explicit material
- Ability to work in a fast-paced environment with
complex requests
- Ability to be
flexible and adaptable to meet changing business
needs
- Good computer
literacy with
the ability to quickly learn new
tools
- A. or B.S.
degree/masters or equivalent professional experience in online
operations, privacy or legal support role
desirable
- High school level education is
essential

Competencies

- Understanding the Role
- Solution & Results
Orientated
- Initiative
- Collaboration &
Teamwork
- Attention to
Detail
- Organisation
& Planning
- Resilience &
Adaptability
- Organizational
Commitment

Values we look for you to
have

- Process
Excellence- Doing things well means
something to you and you will always strive to improve on your
work.
- Collaboration-
You enjoy working with others and you like working
as a team player.
- Communication-
You can speak and write clearly and in a
confident manner.
- Emotional
Intelligence- You
possess the ability to be emotionally intelligent meaning you are
able to empathise, be kind and be good with
others.
- Open-Mindedness-
You are able to be open to different ways of thinking and new
ideas.
- Critical Thinking-
You are able to think logically when
making decisions.
- Solution
Orientation- Having a forward thinking
mindset focused on resolving
challenges.
- Entrepreneurship-
Taking ownership, not being afraid to take
on new tasks, develop and have a self-driven
mindset.

We are an equal opportunities employer and we welcome
applications from all suitably qualified
persons

What you get from us

We
have many opportunities for growth and promotion at
Teleperformance. We dedicate 1000’s of hours of training every year
to help our staff develop their skillset and move into new roles.
96% of our staff in roles such as management, operational support,
IT and recruitment have progressed from within the
business.

- Perks at Work – Savings Discounts / Free
Online Classes
- Help@Hand - Savings Discounts / Podcast /
Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health
Support, Financial Advice, Legal
Advice
- Critical Illness – up to
£10,000
- Cycle to Work
Scheme
- Eyecare support
voucher
- Holiday Purchase
Scheme
- Length of Service
Awards
- Workplace
Pension
- Monthly Inspire Awards – For the best of
the best
- Refer-A-Friend earns up to £1,200 for
you
- Monthly Wellbeing
Webinars
- Dedicated Employee Experience Progress –
Here to support TP
journey