Cloud Account Executive-Slack

3 weeks ago

Dublin Pike, Ireland Salesforce Full time

Overview We’re looking for a highly motivated and ambitious individual to join our team in Dublin, expanding our reach in the EMEA region. This role involves showcasing the value of Slack to new SMB prospects and existing customers, driving adoption, and maximizing the value they gain from our platform. You will build trusted relationships and act as a guide to help businesses work in new, more efficient ways.
If you’re excited to work with customers across diverse industries in a fast-paced, evolving environment, we’d love to have you join us.
Key Responsibilities Drive revenue within the ESMB segment (200-400 employees) by creating, managing, and closing opportunities, while ensuring customer success with Slack.
Provide tailored recommendations based on customers’ business needs and usage patterns.
Manage multiple customer accounts at various stages of the Slack buying cycle.
Foster growth by proactively reaching out to existing customers and guiding them through their journey with Slack.
Handle inbound customer communication, addressing issues related to billing, legal, security, and technical concerns.
Be the voice of the customer, gathering feedback to drive continuous improvement across all functions.
What We’re Looking For At least 2 years of experience in closing sales and driving revenue.
Fluency in English, with strong verbal and written communication skills.
A results-driven mindset, with a passion for achieving goals.
A knack for identifying customer needs and delivering effective solutions.
Resilience, adaptability, and the ability to thrive in a fast-paced environment.
A deep interest in increasing customer satisfaction and building lasting relationships.
Accommodations: If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form.
Posting Statement: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and strive to create an inclusive workplace free from discrimination. This policy applies to all employment actions and is applicable to current and prospective employees regardless of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or other classifications protected by law.

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