IT Program Specialist

Overview

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for an experienced IT Program Specialist to join our global IT team, supporting both strategic initiatives and day-to-day operations. This hybrid role combines project coordination, process optimization, and hands-on technical work to enhance our IT infrastructure and operations.

This is a full-time position based out of our Dublin office.

Technologies You’ll Use

Google Workspace, Okta, Jamf, Intune, Coupa, Ironclad, Trelica, Slack, macOS, Windows, Jira

Responsibilities

- Lead company-wide IT initiatives and coordinate cross-functional projects
- Conduct access audits for internal systems and ensure compliance with security policies
- Develop and maintain comprehensive IT documentation and standard operating procedures
- Coordinate IT operations activities and facilitate communication across teams
- Drive process improvements to increase operational efficiency and service quality
- Manage vendor relationships and support contract negotiations and renewals
- Provide procurement support using enterprise tools and coordinate IT asset management
- Support general IT operations including user support, system maintenance, and troubleshooting
- Proven experience with Google Workspace administration and management
- Hands-on experience with Identity Providers (Okta preferred) and user access management
- Familiarity with Mobile Device Management (MDM) solutions
- Strong knowledge of macOS systems and enterprise environments
- Experience with procurement and vendor management software (Coupa experience a plus)
- Excellent project coordination and communication skills
- Strong analytical and problem-solving abilities
- Experience working in cross-functional team environments

Perks and Benefits

- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

Note: May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don’t hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

#J-18808-Ljbffr