ETFs Client Services

3 weeks ago

Dublin, Dublin City, Ireland Skillfinder International Full time
ETF Servicing Analyst – 9-Month Contract

Location: Dublin, Ireland (3 days per week on-site)
Contract: 9 months
Rate: €331.95 Daily PAYE / €426.38 Umbrella LTD

About the Role

We are seeking an ETF Servicing Analyst to join a leading global financial services firm on a 9-month contract. This role offers the opportunity to gain exposure to a diverse range of Exchange Traded Products (ETPs) — including synthetic, physical, and crypto — within a dynamic and client-focused environment.

You will play a key part in ensuring the delivery of high-quality service to ETF clients, working closely with internal teams and external stakeholders, while maintaining a strong control environment and supporting operational excellence.

Key Responsibilities

- Deliver high-quality service to ETF clients by ensuring all operational tasks are completed accurately and on time

- Compile and deliver daily, weekly, and monthly reports to clients and relevant parties

- Monitor daily ETF operations and liaise with stakeholders to resolve exceptions

- Act as an escalation point for Authorised Participants (APs), managing their queries effectively

- Build strong working relationships with Investment Managers and APs

- Identify and resolve service issues promptly, escalating where needed

- Collaborate with internal teams to drive process improvements and efficiencies

- Ensure robust control standards through daily task completion and oversight

Skills & Experience

- Previous experience servicing ETFs, with strong knowledge of the funds administration industry

- Excellent organisational and problem-solving skills with the ability to prioritise under tight deadlines

- Strong communication and relationship management abilities

- Ability to quickly learn new systems and processes

- Proficiency in MS Excel, Word, and PowerPoint

- Strong analytical skills and a proactive mindset

Why Apply?

This is an excellent opportunity to join a prestigious financial services organisation, develop your expertise in ETF servicing, and work with a collaborative team in Dublin. The role provides exposure to complex and evolving products in a fast-paced environment, while offering flexibility with a hybrid working model.

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