Manager, Investigations, KYC

2 weeks ago

Dublin, Ireland Amazon Full time

Job ID: 2945275 | Amazon Ireland Support Services Limited - A94
Join one of the most important teams at Amazon and make a difference. The Registration & Compliance Operations Investigations team is charged with safeguarding all Amazon marketplaces to ensure long-term buyer satisfaction with their experiences. We achieve this through a combination of automated and manual investigations of the buyers and sellers on our marketplace.

Due to extensive growth we require additional Team Managers/Investigations Managers to help manage one of the Operations teams in our rapidly expanding function.
BASIC QUALIFICATIONS We seek a strong, self-driven leader with demonstrated ability to motivate, drive, manage and grow a fast paced operations team.
This person should possess strong people and performance management skills, and ideally have at least three years’ experience in an operational people management role.
They should also have a strong business acumen and be able to create, communicate and achieve a vision.
Substantial people management experience ideally within a fast paced, metric driven operations team.
Must possess exceptional and demonstrable operational, managerial, analytical, communication and interpersonal skills.
Advanced working knowledge of MS Office required (esp. MS Excel).
Knowledge of SQL beneficial but not essential.
Must be self-motivated with good attention to detail, commercial awareness with sound judgement and decision making skills.
Have a proven ability to drive and motivate staff.
PREFERRED QUALIFICATIONS Candidates with experience working within the fraud / risk management domain preferred.
Educated to Bachelor degree level desirable.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

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