Assistant Patient Coordinator

3 weeks ago

Dublin Pike, Ireland PREMIER HAIR RESTORATION CLINIC LIMITED Full time

Overview
PREMIER HAIR RESTORATION CLINIC, The Mews, Rere of 19, Leinster Sq, Rathmin, Dublin 6, D06 H9Y6

This Work Placement Experience Programme provides participants with an opportunity to gain meaningful work experience, learning and training while on the programme. This programme is for jobseekers who are in receipt of qualifying social welfare payments and those transferring from a social welfare scheme or an ETB Training Allowance. Your eligibility for this programme will be verified by the Department as part of the application process.

Job Description
This is a 30-hours-per-week, 6-month placement under the Work Placement Experience Programme. You will work alongside our admin team, gaining practical experience in customer service, and office administration. You will receive training and support from an assigned supervisor and mentor.

What You Will Learn and Do:

Shadow team members to learn how to greet and assist patients in person, over the phone, and via email with professionalism and empathy

Learn how to schedule and confirm appointments, manage provider calendars, and coordinate referrals

Collect and verify patient information and necessary documentation

Assist patients with forms, billing inquiries, and understanding treatment plans

Maintain accurate patient records and ensure confidentiality (GDPR compliance)

Collaborate with clinical staff to ensure smooth patient flow and timely care

Handle general office duties such as managing correspondence, filing, and data entry

Role Description
Formal Training: Invoice processing, Office correspondence, GDPR, Data Entry.

Informal Training: Time Management, Teamwork, Organisational Skills, Communication Skills.

Opportunity Details

This vacancy is suitable for Remote/Blended working

Sector: other service activities

Career Level

Not Required

Candidate Requirements
Essential

Minimum Experience Required (Years): 0

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