[3 Days Left] General Manager

3 weeks ago

Limerick, Ireland The Old Quarter Group Full time

Job Summary: The Top House Pub & Kitchen is seeking a dynamic and experienced General Manager to oversee the operations of our upscale gastro pub. The ideal candidate will be responsible for ensuring excellent guest experiences, managing staff, and driving profitability. The General Manager will be a strategic leader with a passion for food, beverages, and exceptional service. Key Responsibilities: Operational Management: Oversee daily operations of the gastro pub to ensure efficiency and adherence to company standards. Implement and maintain high standards of cleanliness and safety. Hands-on role. Manage and coordinate the opening and closing procedures. Monitor inventory levels and order supplies as needed. Staff Management: Recruit, hire, train, and supervise staff, including waiting staff, bar staff, kitchen, and support staff. Create and manage staff schedules to ensure adequate coverage during peak hours. Conduct regular performance evaluations and provide constructive feedback. Foster a positive and collaborative work environment. Guest Experience: Ensure an exceptional dining experience for all guests by maintaining high service standards. Handle customer inquiries, concerns, and complaints professionally and promptly. Monitor guest feedback and implement improvements based on customer suggestions. Financial Management: Develop and manage budgets, forecasts, and financial plans. Monitor and control costs, including labour, food, and beverage costs. Analyse financial reports to identify trends and areas for improvement. Implement strategies to drive sales and profitability. Marketing and Promotions: Collaborate with the marketing team to develop and implement promotional campaigns. Utilize social media and other marketing channels to attract new customers and retain existing ones. Plan and execute special events and promotions to boost sales. Compliance and Standards: Ensure compliance with health, safety, and alcohol regulations. Maintain all necessary licenses and certifications. Implement and enforce company policies and procedures. Qualifications: Minimum of 3-5 years of experience in a management role within the hospitality industry, preferably in a gastro pub or restaurant setting. Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in financial management and budgeting. Ability to work flexible hours, including evenings, weekends, and holidays. Knowledge of regulations related to food safety and alcohol service. Passion for food, beverages, and providing outstanding customer service. Compensation and Benefits: Competitive salary commensurate with experience. Free Parking. Employee discounts. Pay: €37,000.00-€42,000.00 per year Benefits: Bike to work scheme Company events Company pension Employee discount Flexitime Food allowance On-site parking Profit sharing Sick pay Ability to commute/relocate Work location: In person The Top House Pub & Kitchen, Newtown, Annacotty, V94 N66X #Jobs To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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