Customer Service Advisor

2 weeks ago

Limerick, Limerick, Ireland CPL Part time
Customer Service Advisor– Part Time (Weekdays)

Covalen is an equal opportunity employer, a CPL company with over 25 years' experience in Business Process Outsourcing (BPO) and Managed Services provision across the world. They provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information Technology, Gaming, Energy and Utilities.

As a Customer Service Advisor, you will be working within and promoting the Company Values - Be Brave, Be Wise, Be Proud and Exceed. The Covalen team are supporting a financial client with their growth in the Irish market. Covalen are growing their team to work in Financial Customer Support. The mission of the team is to provide best-in-class support to customers.

An ideal candidate will be able to multi-task, think on their feet, resolve issues quickly and decisively, deliver on promises, have excellent attention to detail, could analyse information and act according to the information presented, and perform under pressure.

Responsibilities:

· Manage inbound and outbound phone calls in an efficient and timely manner. Collating information from customers via these telephone calls.

· Receiving inbound calls from customers through a virtual call centre, answering various questions.

· Ensure that all customer records are kept up to date in accordance with the relevant CCMA/CPC regulations we adhere to.

· Identify, convert, or refer new sales opportunities to meet customer requirements for both Regulated and Non-Regulated products, including cross-selling of relevant products.

Requirements:

· Minimum 9 months experience in a customer facing role.

· Excellent communication (spoken & written English) and interpersonal skills.

· Eager to learn and grow with Covalen.

Benefits:

· Career Development

· Extensive training and access to Wellness Programme

· Employee Engagement Initiatives & Committees

· Employee Assistance Program (EAP)

· Hive Medical Cash Plan

· PRSA and Bike-to-Work Scheme

· Tax Saver Tickets

· Be part of a great, friendly and a diverse team

Location: Henry Street, Limerick - ONSITE

Contract: Permanent Part-time with Covalen

Working Hours: Working hours will be Monday to Friday 11 am –3.00 pm. (20 hours / week) with initial Part time/full time training for 9-11 weeks Mon-Fri 9-5.30 pm.

#CovalenLinkedin #CplCovalen

  • Customer Service Advisor

    1 week ago

    Limerick, Limerick, Ireland Cpl Healthcare Full time

    Customer Service Advisor - Temporary contractLocation:LimerickContract:Temporary Full-timeWorking Hours:Working hours will beMonday to Friday 9am to 5:30pm·Please note initially there will be full time training for 3 weeks.Mon – Fri 9-5.30 pm.Covalenis an equal opportunity employer, a CPL company with over 25 years' experience in Business Process...

  • Customer Service Advisor

    2 days ago

    Limerick, Limerick, Ireland Cpl Full time

    Customer Service Advisor– Part Time (Weekdays)Covalen is an equal opportunity employer, a CPL company with over 25 years' experience in Business Process Outsourcing (BPO) and Managed Services provision across the world. They provide tailored Outsourcing Solutions across all industry sectors including Banking, Financial Services and Insurance, Information...

  • Customer Service Advisor

    3 days ago

    Limerick, Limerick, Ireland Cpl Full time

    Customer Service Advisor - Temporary contractLocation: LimerickContract: Temporary Full-timeWorking Hours: Working hours will be Monday to Friday 9am to 5:30pmPlease note initially there will be full time training for 3 weeks. Mon – Fri 9-5.30 pm.Covalen is an equal opportunity employer, with over 25 years' experience in Business Process Outsourcing...

  • Service Advisor

    1 week ago

    Limerick, Limerick, Ireland Cpl Full time

    OverviewJoin to apply for the Service Advisor role at Cpl. Our client, a market leading employer in the motor sector, based in Limerick, has an immediate opening for a full-time Service Advisor to join their team.This position is an excellent opportunity in a growing industry sector. If you are interested, please apply.The RoleReporting to the Aftersales...

  • Service Advisor

    4 weeks ago

    Limerick, Limerick, Ireland Cpl Healthcare Full time

    Service AdvisorOur client, a market leading employer in the motor sector, based in Limerick, has an immediate opening for a full-time Service Advisor to join their team.This position is an excellent opportunity in a growing industry sector so if you are interested, please applyThe Role:Reporting to Aftersales Manager, the Service / After Sales Advisor will...

  • Retail Customer Service Representative

    1 day ago

    Limerick, Limerick, Ireland beBeeCustomer Full time €40,000 - €50,000

    Job TitleSales AdvisorAbout the RoleWe are seeking a skilled Sales Advisor to join our team. This is an excellent opportunity for individuals who possess great customer service skills and are passionate about providing outstanding service.The ideal candidate will be responsible for creating a great customer experience, developing product knowledge,...

  • Customer Service Representative

    7 days ago

    Limerick, Limerick, Ireland beBeeCustomerService Full time €30,000 - €40,000

    About This Role:Customer Service AdvisorThis is a temporary contract position at our organisation. We are seeking a highly skilled and dedicated customer service representative to join our team.You will be responsible for managing inbound and outbound calls in an efficient and timely manner.You will answer customer inquiries over the phone, providing support...

  • Sales Advisor

    1 week ago

    Limerick, Limerick, Ireland Eurocarparts Full time

    Sales Advisor in Limerick Job Overview Join the driving force behind the automotive aftermarket At LKQ UK & Ireland, we're looking for a passionate and customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships.If you're a team player with a talent for turning conversations into results, this is your opportunity...

  • Sales Advisor

    1 day ago

    Limerick, Limerick, Ireland Keanes Jewellers Full time

    Keanes Limerick: Jewellery Sales Advisor VacancyAt Keanes Jewellers we are at the heart of 'gift giving' every day and we are looking for an experienced sales advisor to join our highly effective team. The ideal candidate should be passionate about providing excellent customer service and excited at the idea of working within a leading family run Irish...

  • Sports Advisor

    6 days ago

    Limerick, Limerick, Ireland Intersport Elverys Full time

    OverviewWe are so passionate about sport we have made it our businessWe have created a retail experience that is fun, thanks to our incredible team.There are lots of reasons to work for Intersport Elverys, but really, it is our employees that make us great.If you are a sports enthusiast or enjoy a fun working environment, then Intersport Elverys is the place...