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Front Office Manager

4 weeks ago

Limerick, Limerick, Ireland The Firm Hotel & Catering Recruitment Full time

Front Office Manager for award-winning hotel This award-winning hotel in Co Limerick is currently recruiting a Front Office Manager to be the face of the hotel, leading a dynamic front office team and ensuring smooth operations, exceptional guest experiences, and a culture of service excellence. Reporting to the Deputy GM, this is a senior-level opportunity with real impact and room to grow. What Youll Do: Oversee all front office operations with a focus on guest satisfaction, service standards and efficiency Lead, train and inspire your team to deliver a seamless guest journey from check-in to check-out Handle guest feedback, drive upselling and rate adherence, and improve overall service delivery Support business performance through smart rostering, reporting and KPI monitoring Drive staff development through appraisals, training and succession planning What Youll Bring: 3+ years in front office management or senior supervisory role, ideally in a 3/4-star hotel Strong leadership, communication and guest service skills A hands-on, can-do attitude with a focus on quality and team motivation Familiarity with Hotsoft and Alkimii an advantage Flexible, professional and guest-focused with a keen eye for detail Benefits on Offer: Educational support & online training platforms with structured career growth Employee recognition, social events & treat days Discounted meals, barista coffee, and staff rates Mental health & wellbeing support Bike to Work scheme, Xmas savings club & free parking Send in your CV today for the chance to take a leading role at this respected Limerick destination Please note that candidates must currently reside in Ireland and be fully eligible to work here in order to be considered for this role. Skills: Front Office Manager Benefits: : Educational support, training & career growth Employee recognition programmes Discounted meals, barista coffee and staff rates Mental health & wellbeing support Bike to Work scheme & free parking Xmas savings club