Supply & Demand Planner
2 days ago
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you’ll do
Your key accountabilities will include:
- Drive sales and availability through effective end to end supply and demand planning
- Achieve availability, wastage and inventory targets
- Build relationships though effective communication with trading, retail and central store performance teams, keeping them up to date on forecast, availability and supplier status’s
- Build and maintain excellent supplier relationships. Work alongside suppliers to ensure we abide by GSCOP, ensuring we remain compliance and fair to all parties
- Manage, measure and report on supplier performance. Exploit the benefits of forecasting and ordering system to deliver optimum solutions order fulfilment and delivery accuracy
- Facilitate successful product and range launches, promotions, seasonal planning, NPD, events and phase change in line with the agreed critical path, engaging with Commercial in a timely manner
- Accurate and timely system set up for all activity, using expert knowledge to build forecasts at Product, Store Trading Group and Regional level
- Oversee and manage accurate store level forecast including outliers
- Work collaboratively with the central Store Performance Team to manage seasonal peaks, trading events and address specific areas of store feedback
- Manage end to end peak processes, including forecast planning, supplier management and product group checking
- Manage NDC stock holding and inbound planning (Ambient specific)
- Work with the Lead Supply and Lead Demand Planners to achieve best practice ways of working in your specific area of responsibility.
- Support in the resolution of payment queries working with Buying
- Identify opportunities to drive continuous improvement and drive best practise, whilst delivering the best service to our customers
Who you are
- Has Supply and Demand experience with a another major retailer or within a similar environment
- A passion for Foods and M&S products with a desire to learn about our brand and our customer’s
- Is highly organised with an eye for detail, able to anticipate and manage problems, prioritising and escalating where necessary
- Able to demonstrate a strategic mindset
- Is highly analytical and proficient in the use of Microsoft Office with strong Excel skills
- Strong Stakeholder Management skills, with the ability to work collaboratively across various departments
- Resilient, proactive and a team player with a ‘can do’ attitude
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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