Test Centre Administrator

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

Reports To: District Manager

Department: Test Centre

Hours of Work: 25.5 hours monthly, Monday – Saturday

Contract Type: Perm, part-time

SUMMARY

To supervise test candidates to ensure the efficient invigilation and execution of tests at Prometric test centers.

COMPANY BACKGROUND

Prometric ( www.prometric.com ) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

DUTIES & RESPONSIBILITIES

- Receive test candidates and visitors upon arrival.
- Perform security and verification checks, including ID verification and license entitlement confirmation.
- Monitor candidates during tests to ensure a secure environment.
- Sign test candidates in and out of the testing room.
- File reports for irregularities or complaints.
- Ensure security by managing locks and security systems; may hold keys to the facility.
- Operate computer hardware and test center equipment.
- Support operations and technical staff with data communications.
- Operate DVRs, digital cameras, telephones, and alarm systems as required.
- Participate in quality assurance, audits, and company initiatives as a team player.
- Maintain cleanliness of the Test Centre.
- Ensure a safe work environment and report health & safety issues.
- Complete required training and accreditation exams.

QUALIFICATIONS & EXPERIENCE

- Flexibility in hours and ability to cover other test centers if needed.
- Customer service experience.
- Ability to meet commitments and respond to management requests.
- Excellent interpersonal skills and team operation ability.

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, disability, veteran status, or other protected characteristics.

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