Duty Manager
2 weeks ago
As a Duty Manager, you'll be the face of the hotel during your shift. Youll ensure smooth day-to-day operations across all departments and act as the main point of contact for both guests and staff. Key Responsibilities: To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay from all departmental personnel To assist in empowering, encouraging and promoting employees to make on the spot guest satisfaction decisions To ensure all guest queries are handled promptly and efficiently To ensure all guest profiles are updated and maintained To carry out Duty Management shifts as required To ensure all duty management shift checklists & or Vibe checklists are completed To carry out duty management shifts in accordance with agreed hotel procedures To liaise with all HODs on a daily basis to ensure sufficient staffing levels. To ensure that the operation in all areas is running as is the agreed standard and follow up any discrepancies with the relevant HODs. To be operationally responsible for the service delivery and standards throughout the entire building when on Duty. To ensure that all signage throughout the building is up to date, in the correct standard and professionally displayed. To patrol the building at regular intervals paying particular attention to cleanliness, both inside and outside the building. To patrol the building ensuring that all fire exits are free from obstruction and in proper working order. To take control and lead the team in the event of a fire alarm or pre alarm scenario. To be present around the building at all times during the day. In particular, the Duty Manager must maintain a lobby presence between the peak check in/out times, during lunchtime in around the lobby and restaurant and around the banqueting area during the peak tea/coffee times. Ensure that the back of house areas are in clean and proper condition. To attend the daily 10am team briefing ensuring that all the days business is covered and any feedback is followed up. Ensure that a comprehensive handover system is put in place to inform the Manager on Duty of all the VIPs, Complaints, Special Requests, Function Business and AOB. To look after requisitions outside of store hours ensuring that all documentation is completed. To deal with the situation in the event of a master/section key loss in conjunction with the General Manager. To spot check guest bedrooms on a daily basis. To ensure that all public areas within the Hotel are maintained in accordance with the agreed standards. To handle all complaints in a calm, organised and discreet manner ensuring complete service recovery every time. To get involved in and carry out training in the hotel. To ensure that all necessary Duty Management documentation is compiled, recorded and stored. To conduct show arounds as required. To help with Booking out guests to Hotels when needed. What You Need: Previous experience in a supervisory or managerial role in hospitality Strong communication and leadership skills Ability to remain calm and effective under pressure Excellent problem-solving abilities Flexibility to work shifts, weekends, and holidays Proficient with hotel management systems A guest-first mindset and a team-player attitude What We Offer: Competitive salary Employee discounts on stays and dining Career growth and development opportunities A supportive and inclusive work environment Staff Meals Discounted Gym Benefits: Staff Discounts Meal Allowance / Canteen
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Duty Manager
2 days ago
Galway, Ireland Ardilaun House Hotel Full timeThe Ardilaun Hotel is currently seeking a dynamic and experienced Duty Manager to join our team. You will play a crucial role in overseeing the day-to-day operations of the hotel and ensuring the highest standards of service for our guests. About Us Formerly a country mansion, the 4* Ardilaun Hotel boasts 123 luxury bedrooms with a superb conference centre,...
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Duty Manager
4 days ago
Galway, Ireland Noel Group Full timeJob Title: Duty Manager Location: Galway City, Ireland Salary: Approx. €35,000 per year Employment Type: Full-Time, Permanent About the Role Our client, a well-established hotel in Galway City, is seeking an experienced Duty Manager to join their team. This is a key operational role within a busy hotel environment, responsible for ensuring smooth...
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Duty Manager
2 days ago
Galway, Ireland Galway Harbour Hotel Full timeThe 4* Harbour Hotel are currently looking for a Duty manager to join our team. This is an exciting opportunity to join an innovative and progressive Irish hotel group, and work with the Management Team at The Harbour Hotel . The main purpose of the role is to assist in the delivery of hotel revenue and profit growth by maximising sales opportunities and...
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Duty Manager
4 days ago
Galway, Ireland Dalata Hotel Group Full timeJob Ref: DAL3436 Branch: Maldron Hotel Sandy Road Galway Location: Maldron Hotel Sandy Road Galway, Galway Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 39 Posted date: 14/11/2025 Closing date: 16/12/2025 Duty Manager Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe...
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Duty Manager
2 weeks ago
Galway, Ireland Nox Hotel Full timeNox Hotel is currently welcoming applications from candidates for the role of Duty Manager. The ideal candidate will have an outgoing personality and enjoy dealing with people and working in a busy hotel environment covering such areas as private events, restaurant, bars, reception and rooms. The Duty Manager will ensure the smooth day to day operation of...
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Duty Manager-Maldron Hotel Sandy Road
4 weeks ago
Galway, Ireland Dalata Hotel Group Full timeDuty ManagerAre you a dynamic leader with a passion for hospitality?At Dalata Hotel Group, we believe that great leadership is at the heart of hospitality.Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.In this...
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Regional General Manager
5 days ago
Galway, Ireland Brothers of Charity Services Ireland Full timeBROTHERS OF CHARITY SERVICES IRELAND - WEST REGION (GALWAY + ROSCOMMON) POST OF: PERMANENT FULL-TIME REGIONAL GENERAL MANAGER JOB REF: 88501 MISSION We are an inclusive, progressive organisation committed to the people we support and their right to lead full and valued lives as equal citizens. Inspired by the ethos of the Brothers of Charity we promote the...
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Regional General Manager
4 days ago
Galway, Ireland Brothers of Charity Services Ireland Full timeBROTHERS OF CHARITY SERVICES IRELAND - WEST REGION (GALWAY + ROSCOMMON) POST OF: PERMANENT FULL-TIME REGIONAL GENERAL MANAGER JOB REF: 88501 MISSION We are an inclusive, progressive organisation committed to the people we support and their right to lead full and valued lives as equal citizens. Inspired by the ethos of the Brothers of Charity we promote the...
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Galway, Ireland Clayton Hotel Galway Full timeBusiness Development Manager Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your...
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Finance Operations Manager
4 days ago
Galway, Ireland Brothers of Charity Services Ireland Full timeBROTHERS OF CHARITY SERVICES IRELAND - WEST REGION (GALWAY + ROSCOMMON) POST OF: PERMANENT FULL-TIME FINANCE OPERATIONS MANAGER FINANCE DEPARTMENT JOB REF: 88489 MISSION We are an inclusive, progressive organisation committed to the people we support and their right to lead full and valued lives as equal citizens. Inspired by the ethos of the Brothers of...
