Learning Systems Lead

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

About the job

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities

The Learning Systems Lead (Associate Level) supports the Associate Director of L&D in the integration and optimization of learning technologies and systems to meet regulatory, compliance, and scientific training needs. Leveraging systems thinking and technical expertise, this role assists in the design and implementation of scalable, competency-based curricula and adaptive assignment frameworks. The Learning Systems Lead partners with site and global teams to harness data analytics, assess training effectiveness, and inform continuous improvement, while supporting the adoption of innovative digital learning solutions. This role ensures that learning and development initiatives are measurable, adaptive, and aligned with both site and global standards.

Key Responsibilities

- Supports the integration and optimization of learning technology platforms and systems.
- Assists in the digital transformation of learning and data-driven decision-making.
- Partners with site and global teams to implement innovative learning solutions.
- Supports the design and maintenance of scalable, competency-based curricula and adaptive assignment frameworks.
- Utilizes data analytics to assess training effectiveness and identify competency gaps.
- Collaborates with scientific, manufacturing, and quality teams to enhance training outcomes and compliance.
- Contributes to continuous improvement and future innovation in a highly regulated environment.

Capability Analysis and Curricula Development

- Identify and analyze capability gaps using performance data and feedback.
- Collaborate with site leaders and collaborate with Global MQ L&D Center of Excellence and L&D Network to define and standardize where possible, role-based competency requirements.

Program Design and Deployment

- Develop and implement effective, site-related training solutions that meet business needs and regulatory standards in partnership with Global MQ L&D Center of Excellence and L&D Network.
- Localize global learning assets for the site.
- Integrate adult learning principles and modern instructional design into training programs.
- Create initial project scope documents, appropriately leveraging learning services suppliers for outsourced work to achieve business objectives

Compliance and Audit Readiness

- Ensure accurate training documentation and practices meet internal and external business and regulatory requirements.
- Conduct periodic reviews of training effectiveness and address any compliance gaps proactively in conjunction with Global MQ L&D Center of Excellence and L&D Network.
- Create, review, and oversee execution of implementation plan(s), ensuring effective coordination with personnel who create and revise business area/function SOPs and other documents

Instructor and SME Enablement

- Support the qualification and development of capabilities through on-the-job training.
- Monitor the delivery quality to drive learner engagement and outcomes.
- Influence site team leaders to think about the most efficient and effective way to deliver training interventions that are meaningful, useful, and relevant to their roles
- Manage suppliers working on L&D related projects to ensure delivery and performance mirror or exceeds our agreements; ensure that the deliverables meet the needs of our site team members

Stakeholder Engagement

- Partner with cross-functional teams and the Global MQ L&D Center of Excellence and L&D Networks to align on learning priorities.
- Actively participate in Network L&D meetings to remain connected to L&D community.
- Support change management and communication for new or updated training programs.
- Monitor and communicate program/portfolio status to key business partners
- Anticipate and resolve project/program issues, escalating as appropriate

Digital Tools and Innovation

- Utilize digital tools, simulations and microlearning where applicable to enhance learning impact.
- Promote innovation in training delivery through technology and modern learning practices.

Continuous Improvement

- Benchmark practices with other sites and within the industry to bring best-in-class solutions to the site.
- Monitor site team members’ satisfaction of learning programs and use that feedback to improve our programs

Client Management

- Participate regularly in area/function project and process teams.
- Understand site functions deeply, including business goals, job titles and descriptions, key duties, and responsibilities
- Consult across the assigned business area/function and the Lilly learning community to ensure training plans align with businessplan, strategic direction, and compliance and ethics

Curriculum Architecture and Assignment

- Identify target audience for specific learning interventions. Partner with Global Learning Services and/or learning services suppliers for effective and timely implementation of learning interventions, considering change impact on current population of (trained) learners and future/new learners
- Ensure accuracy and appropriateness of course and curriculum data owned by assigned business area/function in the Learning Management System (LMS)
- Troubleshoot curriculum architecture and assignment issues in collaboration with suppliers and Global Learning Services as needed
- Design and maintain learning paths, curricula, and job-specific training aligned with GMP and compliance expectations
- Implement centrally developed process improvements in local business area/function

Basic Requirements

- Bachelor's Degree
- 2+ years Training and facilitation experience
- MS Office experience

Additional Skills/Preferences

- Experience in regulated industries
- Experience with data analytics tools (Power BI, Tableau, etc.).
- Familiarity with LMS/HR systems configuration and integration.
- Exposure to systems thinking, process automation, and digital learning solutions.
- Knowledge of adult learning principles and instructional design
- Strong communication and organizational skills
- Problem-solving mindset with attention to detail and quality
- Ability to work cross-functionally and influence without authority
- Project management experience
- Training and facilitation experience

- Experience planning and delivering events/programs
- Strong communication skills; written, verbal and active listening
- Strong collaboration with colleagues; ability to work with and through others
- Effective problem-solving and analytical skills to evaluate and resolve issues
- Goal and solution focused, demonstrated both a bias for action and focus on results

Additional Information

- Role is in-person based at Site
- Less than 10% travel required

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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