▷ [High Salary] API Support Engineer - Messaging Platform

3 weeks ago


Dublin, Ireland Principle HR Full time

API Technical Support Engineer - Messaging Platforms - Global Tech

Why this role?
This is your chance to work on high-impact, low-volume Tier 3 support cases where your technical expertise really matters. You'll gain exposure to global-scale messaging technology, APIs, and enterprise integrations, while building strong cross-functional connections with engineering and product teams.

What's in it for you?

- Annual salary up to €79,000 pro rata, paid weekly (PAYE contract)
- Contract running until August 2026
- Hybrid setup: 3 days onsite in Dublin
- Work with enterprise-scale messaging platforms at a global level

What you'll bring

- 2-4+ years' experience in technical or engineering support
- Strong knowledge of APIs, integrations, and backend troubleshooting
- Comfortable communicating with both technical and non-technical stakeholders
- Analytical mindset with solid problem-solving skills
- A proactive, hands-on approach and eagerness to learn

What you'll be doing day to day

- Troubleshoot and resolve complex API and integration issues for enterprise customers and partners
- Act as the go-to contact for technical escalations on messaging platforms
- Collaborate closely with product and engineering teams to improve tools and processes
- Own your ticket queue, ensuring cases are managed and handed over smoothly across global teams
- Join a weekend support rotation roughly once every six weeks

Ready to take the next step?
Apply now and let's start the conversation.

#J-18808-Ljbffr


  • API Support Engineer

    4 weeks ago


    Dublin, Dublin City, Ireland Principle HR Full time

    API Technical Support Engineer - Messaging Platforms - Global TechWhy this role?This is your chance to work on high-impact, low-volume Tier 3 support cases where your technical expertise really matters. You'll gain exposure to global-scale messaging technology, APIs, and enterprise integrations, while building strong cross-functional connections with...

  • Api Support Engineer

    3 weeks ago


    Dublin, Dublin City, Ireland Principle Hr Full time

    API Technical Support Engineer - Messaging Platforms - Global TechWhy this role?This is your chance to work on high-impact, low-volume Tier 3 support cases where your technical expertise really matters.You'll gain exposure to global-scale messaging technology, APIs, and enterprise integrations, while building strong cross-functional connections with...

  • API Support Engineer

    4 weeks ago


    Dublin, Dublin City, Ireland Principle HR Full time

    API Technical Support Engineer - Messaging Platforms - Global TechWhy this role?This is your chance to work on high-impact, low-volume Tier 3 support cases where your technical expertise really matters. You'll gain exposure to global-scale messaging technology, APIs, and enterprise integrations, while building strong cross-functional connections with...


  • Dublin, Ireland Reperio Human Capital Ltd Full time

    Head of Web Engineering (.NET/C#) Location: Dublin, Ireland Type: Full-time | Permanent | Hybrid Salary: € About the Role We are partnering with a well-established international brand to hire a Head of Web Engineering. This is a strategic and hands-on leadership role owning the entire web engineering function-from architecture and development to delivery...


  • Dublin, Ireland Mastercard Full time

    OverviewMastercard Developers is the primary API platform for Mastercard partners to access a diverse range of payment, data, loyalty, and security APIs.The team delivers an experience that helps developers quickly find the right API, assess its capabilities, and integrate it into solutions.Mastercard Developers is looking for a versatile and...

  • High Potency API

    4 weeks ago


    Dublin, Dublin City, Ireland CPL Full time

    Cpl in partnership with SK pharmteco in Swords are looking to hire a High Potency API (HPAPI) Specialist on a permanent contract.ABOUT US?SK in Ireland, an SK pharmteco company, is a global Contract Development and Manufacturing organisation (CDMO) with state-of-the-art facilities in Korea, US, France, and Ireland. We are part of the wider SK Inc. with...


  • Dublin Pike, Ireland Citi Full time

    Overview Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to...


  • Dublin, Ireland Three Ireland (Hutchison) Limited Full time

    Here at Three, we've done things differently since day one.We're a big-hearted, energetic team striving for a better-connected life.The energy of our people, the pace at which we operate, and the thrill of making bold moves are exhilarating and addictive.Magic happens when we power the connections that millions value, and you can feel it.We encourage our...


  • Dublin, Dublin City, Ireland Three Ireland (Hutchison) Limited Full time

    Here at Three, we've done things differently since day one.We're a big-hearted, energetic team striving for a better-connected life.The energy of our people, the pace at which we operate, and the thrill of making bold moves are exhilarating and addictive.Magic happens when we power the connections that millions value, and you can feel it.We encourage our...

  • Ai Platform Engineer

    4 weeks ago


    Dublin, Dublin City, Ireland T-Pro Group Full time

    Join to apply for theAI Platform Engineerrole atT-ProWe are seeking anAI Platform Engineerto build and scale the infrastructure that powers our production AI services.You will take cutting-edge models—fromspeech recognition (ASR)tolarge language models (LLMs)—and deploy them into highly available, developer-friendly APIs.You will be responsible for...