Duty Manager

4 days ago

Dublin, Ireland Wren Urban Nest Full time

Wren Urban Nest Hotel are currently inviting applications for the position of Duty Manager. We have 137 Cosy Nests, in a stunning new building located at 9-17 Andrews Lane, D02 P9K0 The role: This role operates from the front line and will be an integral part of the hotel's professional, exceptional and standards. Must be able to work independently and as part of the hotel as Duty Manager. Full Time 39 hours per week. 34,000 per annum Wren Urban Nest 9-17 Saint Andrews Lane, Dublin 2 Must be professional, well presented, and reliable. Key task will include: Meet, greet and check-In all Hotel guests; Oversea F&B Events and service; Operate the hotel booking systems (Opera); Problem solving and dealing with the daily guest inquiries, requests, and expectations; Taking reservations; Deliver exceptional customer care and guest service; Shift Leader, Supervisory skills, F&B skills, Front Office skills; Must be a hands on team player. Qualifications: Excellent spoken and written English; Minimum of 1-2 years previous Supervisor experience in Front Office/Nights/Duty Manager/FB experience in a 4*/5* property; Solid knowledge of Front Office Reception procedures and systems; Highly organized; A friendly positive can-do-attitude; Must be fluent in English both written and oral; Must have an excellent telephone manner; Be committed to delivering exceptional service.

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