3 Days Left) Operations Analyst

2 weeks ago


Dublin, Dublin City, Ireland Aon Hewitt Full time
Operations Analyst

Are you interested in playing a critical role in the development of the newly cross functional operational team? Would you be interested in a varied role where you can improve your analytical and operational skills? If so, this might be the role for you

This is a hybrid role with the flexibility to work both virtually and from our Dublin or Cork office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About Aon Human Capital

Aon's Human Capital business is the global leader in human resource consulting and outsourcing solutions. For us, clients are key and the expertise of our people is second to none. We provide clients with distinctive value through an industry-leading portfolio of products and services in actuarial, investment, general consulting, and pension's administration. We align to a Global structure and work to develop methodology, practices, and services to exceed our client's needs.

What the day will look like

The Operations Analyst will work closely with the Head of Operations and internal teams to support clients, members and colleagues. Main responsibilities will be:

- Working within an existing team to deliver services to both internal and external customers
- Contributing to process improvement initiatives utilising latest technology
- Working with large data sets within Excel and other systems
- Delivering high quality reports related to operational activities
- Documentation / process mapping of processes and procedures
- Ad hoc work as required in the role to include participation in projects and initiatives

How this opportunity is different

The successful Operational Analyst will play a significant role in the development of a new cross functional operational team, that will support the client consulting activities across the Human Capital business.

You will be part of a growing business, where you will be exposed to a landscape of regulatory changes and help to shape processes and procedures to deliver high quality results. This will be both a challenging and fulfilling opportunity with the potential to develop your range of skills significantly, whilst linking in with global teams to share best in class ideas and points of view.

Skills and experience that will lead to success

- Experience in a fast-paced office or in a professional services environment
- Degree or relevant qualification in Business, Business Information Systems or equivalent fields
- Familiarity with one or more of the following: MS CoPilot, use of LLMs, Power BI or equivalent technologies.
- Strong analytical skills with the ability to work with high volume data
- Strong problem solving and multitasking skills
- Excellent communication skills with an ability to collate and share information effectively
- Proven ability in taking own initiative and positive adaptability to a changing environment
- Strong interpersonal skills with an ability to establish and build effective relationships both internally and externally
- Encouraging and developing a cohesive and engaging team environment, working towards delivering common goals and business results
- Providing quality solutions, on time and works proactively to meet client expectations

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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