Customer Service

2 hours ago

Galway, Ireland Topform Full time

We are looking to recruit a Customer Service & Sales Representative who will manage the sales and customer service experience for a base of customers within Ireland. The successful candidate will report to the Sales Manager Ireland and will be responsible for maintaining existing customer relationships and developing sales. This role is 4 days office based 8.30 to 5.00 Monday to Thursday and 8.30 to 4.00 on Fridays with one day working from home. Our Company Topform punches above its weight in everything we do. We are winners of SFA Export Company of the Year (twice) and Company of the Year. We have a team approach to our business and we are looking for the best talent to join our winning team. The contribution our team members can make to our business is important, but we also offer support to team members from a talented and progressive management team. In your role, you will: Ensure customer orders are correctly entered into the system. Advise customers on the product range, product features, and technical specifications. Build and improve relationships of trust with existing key account customers. Contribute to generating sales for our company through telesales. Must be comfortable working independently and making minor decisions without direct supervision. Provide cover for the Sales Manager Ireland when required. Be creative. Generate new ideas and ways of working. Ensure high standards are maintained at all times. Pass customer feedback back to production or the management team on how to improve the organisations experience or new offerings. Develop reports and update CRM as required. Attend and participate in daily and monthly sales meetings. Other duties and project work as determined by your line manager from time to time. Your profile: The ideal candidate will be outgoing, personable, and can build rapport quickly. You will be driven, organised in your approach, and focused on giving the best customer experience. Key skills and qualities: Telesales experience. Adaptive to situations, and customer requests. Excellent IT skills. Strong communication skills. Must be able to work closely with others to collaborate on the completion of common goals. Positive work ethic with excellent attention to detail. A results driven & quality conscious individual. Management experience is desirable but not essential. Experience in a similar role would be an advantage. What we have to offer: The company offers a progressive and fun work environment where all employees have longstanding careers with the company. It is an ambitious company with a proven track record of success. We get the job done in a team environment. We seek a highly motivated individual who wishes to take responsibility for their destiny and that of the company. The existing team will offer support and are keenly interested in seeing this person succeed. Benefits: Competitive salary Company pension scheme On-site parking Cycle to Work Scheme Skills: Telesales experience. Adaptive to situations, Excellent IT skills. Benefits: Competitive salary Company pension scheme

  • Customer Service Specialist

    2 weeks ago

    Galway, Ireland The Knot Worldwide Inc. Full time

    At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. ABOUT THE ROLE AND THE TEAM: The dynamic and customer-focused Customer Service Specialist will play a key role in supporting...

  • Customer Service Assistant

    4 weeks ago

    Galway, Ireland Boyle Sports Full time

    Job Title:Customer Service AssistantDepartment:RetailReporting to:Shop ManagerLocation:Headford High StPlease note this is only a full time position.Role PurposeYou will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.The day to day of the role will be to assist the...

  • Italian Customer Service Representative

    2 weeks ago

    Galway, Ireland Cpl Full time

    ITALIAN - CUSTOMER SERVICE REPRESENTATIVEOur client, a Galway based healthcare business, seeks to hire a customer service representative who can speak fluent Italian. This is a permanent role reporting to the customer service manager.This role will have hybrid working options after a probation period with the role being based in Galway...

  • Customer Service Operations Underwriter

    4 weeks ago

    Galway, Ireland Intact Insurance Full time

    Join Intact Insurance and make a difference every day. Whether you're just beginning your career or looking to take the next progressive step, Intact Insurance Ireland is where you can be yourself, learn and develop, and where your ideas matter. With offices in Belfast, Galway, and Dublin, we've embraced hybrid work, empowering our people to work flexibly...

  • Customer Service Operations Underwriter

    4 weeks ago

    Galway, Ireland Intact Insurance Full time

    Join Intact Insurance and make a difference every day.Whether you're just beginning your career or looking to take the next progressive step, Intact Insurance Ireland is where you can be yourself, learn and develop, and where your ideas matter.With offices in Belfast, Galway, and Dublin, we've embraced hybrid work, empowering our people to work flexibly and...

  • Customer Service Advisor

    1 week ago

    Galway, Ireland Cpl Full time

    Cpl is a proud Talent Partner to Bank of Ireland. We have been a trusted partner to deliver brilliant, engaged and committed people to support Bank of Ireland’s promises to deliver for their customers. Cpl trust that Bank of Ireland offers a fantastic opportunity for our Cpl Colleagues to learn, develop and build their career within banking and receiving...

  • Customer Service

    2 days ago

    Galway, Ireland ICE Jobs Full time

    To Apply for this Job Click Here Our client is looking to recruit a Customer Service & Sales Representative who will manage the sales and customer service experience for a base of customers within Ireland. The successful candidate will report to the Sales Manager Ireland and will be responsible for maintaining existing customer relationships and developing...

  • Customer Service

    2 weeks ago

    Galway, Ireland Aviva (EG) Full time

    Avivas Home & Motor Insurance Team in Ballybrit, Galway are looking for confident and engaging Customer Service & Sales Advisors, like you, to join us! We are recruiting for permanent full-time positions, 35 hours per week for our Galway Contact Centre. You will be helping new and existing customers regarding their Home & Motor Insurance. You will start with...

  • Customer Service Specialist

    5 hours ago

    Galway, Ireland Cpl Full time

    CUSTOMER SERVICE SPECIALIST – FRENCH and DUTCH Speaker – Galway - HybridMy client, a Galway City based Global operational hub seeks to hire a Customer Service Specialist initially on a 6 month FTC basis with a view to extension. You will be the first point of contact to support my client’s customers and key distributors across Europe. You will be...

  • Customer Service Representative Evening Shift

    1 week ago

    Galway, Ireland Cpl Resources - Galway Full time

    Customer Service Representative Late Evening Shift (5pm to 1am) Our client, a Galway based healthcare business, seeks to hire a customer service representative. This is a permanent role reporting to the customer service manager. This is an on-site role. This is a night shift position.5pm to 1am working hours. This role will be Monday to Friday working hours....