![Cpl Resources](https://media.trabajo.org/img/noimg.jpg)
▷ [Apply in 3 Minutes] CX Solution Architect BPO & AI-Driven Solutions
16 hours ago
Our client, a prominent innovator in customer experience (CX) solutions, is seeking a Solution Architect to drive their transformation from a transactional service provider to a strategic partner. This role is pivotal in shaping cutting-edge CX solutions, enabling operational excellence, and achieving both client and business goals. Role Overview The Solution Architect will lead the design and delivery of tailored CX solutions, working in close collaboration with clients and internal teams. This role combines strategic planning with hands-on execution, ensuring solutions align with both client objectives and organizational strategy. Key Responsibilities Design and implement innovative CX solutions that enhance revenue and align with client needs. Partner with business development teams to identify opportunities, provide expert consultation, and drive solution adoption. Conduct in-depth discovery sessions to understand client goals, operational challenges, and future aspirations. Develop comprehensive business cases, resource plans, and solution designs that deliver measurable ROI. Identify potential risks and dependencies, offering proactive solutions to mitigate challenges. Work closely with internal and client stakeholders to ensure seamless solution delivery and sustained success. Deliver compelling presentations and proposals that articulate complex solutions in an accessible manner. Qualifications and Experience 7-10 years of experience in solution architecture or a related field. Extensive knowledge of the CX industry Extensive Experience within BPO Expertise in AI, automation, and emerging technologies within the CX domain. Proven consultative skills with a track record of co-creating impactful client solutions. Strong ability to balance client needs with commercial objectives. Analytical mindset with excellent problem-solving capabilities and a strategic approach to cost-effective solutions. Exceptional interpersonal and communication skills, fostering collaboration and trust. Experience in design thinking methodologies and presenting complex technical solutions to diverse audiences. A deep understanding of customer needs and the ability to design solutions that marry technology with human-centric approaches. Be a senior voice and thought leader in the generative AI space, advocating for its adoption and showcasing its service-level impact. Emphasize people-based solutions that solve customer issues effectively, ensuring technology complements human interaction. Work Environment Hybrid Model: Flexible working arrangement including office-based work, remote work, and on-site client visits. Location: Cork-based headquarters, with the majority of clients located in Dublin. Travel: Occasional travel within Ireland to meet client needs. Compensation Competitive salary range: €100,000 - €110,000 + Bonus Benefits package #LI-JM2 Skills: BPO CX AI Benefits: VHI Pension Bonus Laya Healthcare
-
CX Solution Architect BPO
5 hours ago
Dublin, Ireland Cpl Resources Full timeOur client, a prominent innovator in customer experience (CX) solutions, is seeking a Solution Architect to drive their transformation from a transactional service provider to a strategic partner. This role is pivotal in shaping cutting-edge CX solutions, enabling operational excellence, and achieving both client and business goals. Role Overview The...
-
CX Solution Architect – BPO
16 hours ago
Dublin, Ireland CPL Full timeSolution Architect – CX Transformation Hybrid | Cork HQ | Dublin Client Base €100,000 - €110,000 + Bonus Our client, a leading innovator in customer experience (CX) solutions, is on a mission to elevate their role from a transactional service provider to a strategic partner. They are looking for a Solution Architect to lead this...
-
Apply in 3 Minutes: Solutions Architect
2 weeks ago
Dublin, Ireland CPL Full timeOur client, a prominent innovator in customer experience (CX) solutions, is seeking a Solution Architect to drive their transformation from a transactional service provider to a strategic partner. This role is pivotal in shaping cutting-edge CX solutions, enabling operational excellence, and achieving both client and business goals. Role Overview The...
-
Presales Solutions Architect
3 days ago
Dublin, Ireland Cpl Healthcare Full timeOur client, a prominent innovator in customer experience (CX) solutions, is seeking a Solution Architect to drive their transformation from a transactional service provider to a strategic partner. This role is pivotal in shaping cutting-edge CX solutions, enabling operational excellence, and achieving both client and business goals. Role Overview The...
-
Presales Solutions Architect
6 days ago
Dublin, Ireland CPL Full timeOur client, a prominent innovator in customer experience (CX) solutions, is seeking a Solution Architect to drive their transformation from a transactional service provider to a strategic partner. This role is pivotal in shaping cutting-edge CX solutions, enabling operational excellence, and achieving both client and business goals. Role Overview The...
-
Solutions Architect
1 week ago
Dublin, Ireland Cpl Healthcare Full timeOur client, a prominent innovator in customer experience (CX) solutions, is seeking a Solution Architect to drive their transformation from a transactional service provider to a strategic partner. This role is pivotal in shaping cutting-edge CX solutions, enabling operational excellence, and achieving both client and business goals. Role Overview The...
-
AI Architect
2 days ago
Dublin, Ireland Eolas Recruitment Full timeMy Dublin City Centre based client is recruiting for an AI Architect to join the team on a permanent basis working on a hybrid model. The AI Architect will have the opportunity to shape cutting-edge solutions, collaborate on transformative projects, and contribute to creating a culture of innovation. Job Responsibilities Develop comprehensive AI...
-
Dublin, Ireland The Recruitment Company Australia Full time- Hybrid/Remote working - Dublin office (need to be based in Ireland) Position Overview: As a Cisco Solutions Architect, you will play a key role in driving clients pre-sales initiatives while supporting the delivery of tailored network solutions. This customer-facing role requires an individual with pre-sales experience coupled with strong technical...
-
Solution Architect
2 weeks ago
Dublin, Ireland Reperio Human Capital (Ireland) Ltd Full timeSolution Architect (Telecoms / Networks Specialist) The Role Join as a Telecoms Solution Architect to deliver cutting-edge solutions with a focus on network design and integration. Work on exciting projects in a flexible, high-impact role offering competitive rewards. Location: Dublin (Flexible Working) Contract: 1 Year Initially Rate: Competitive Daily Rate...
-
nCino Solution Architect
2 weeks ago
Dublin, Ireland NTT DATA, Inc. Full timeNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Role Overview: As an nCino Solution Architect, you will play a key role in project delivery teams, responsible for developing, communicating, and maintaining...
-
Solution Architect
1 week ago
Dublin, Ireland Cpl Healthcare Full timeSolutions Architect (Payments) - 12 month Day Rate contract - Excellent rate Payments Experience required The role - Under a hybrid working model, work as part of a highly skilled team of payment solution architects in a dynamic payments environment across all payment types for multiple jurisdictions using various technologies. - Opportunity to take...
-
AI Architect
2 weeks ago
Dublin, Ireland Eolas Recruitment Full timeMy Dublin City Centre based client is recruiting for an AI Architect to join the team on a permanent basis working on a hybrid model. The AI Architect will have the opportunity to shape cutting-edge solutions, collaborate on transformative projects, and contribute to creating a culture of innovation. Job Responsibilities Develop comprehensive AI...
-
Solution Architect
2 weeks ago
Dublin, Ireland NTT DATA, Inc. Full timeNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Summary: We are seeking a highly skilled Solution Architect who has worked in the Mobile Application domain. The ideal candidate will have extensive knowledge...
-
Ncino Solution Architect
2 weeks ago
Dublin, Ireland NTT Data Full timenCino Solution Architect Role Overview: As an nCino Solution Architect, you will play a key role in project delivery teams, responsible for developing, communicating, and maintaining the integrity of the overall functional and technical solution. Your primary focus will be on ensuring a "Right First-Time" approach to delivering client value and maintaining...
-
Data Solution Architect Associate Director
2 weeks ago
Dublin, Ireland Avature Full timeData Solution Architect Associate Director Basic Information Location: Dublin Business Area: Consulting Description and Requirements When you join KPMG Ireland, you are joining a community of over 4,200 employees who collectively work together, both in person and virtually, to achieve their full potential. We are known as an organisation who want you...
-
▷ [3 Days Left] Solution Architect - Mobile apps
2 weeks ago
Dublin, Ireland NTT DATA, Inc. Full timeNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Summary: We are seeking a highly skilled Solution Architect who has worked in the Mobile Application domain. The ideal candidate will have extensive knowledge...
-
Senior Solutions Architect
2 weeks ago
Dublin, Ireland VE3 Full timeDublin 1, Ireland | Posted on 24/12/2024 VE3 is a technology and business consultancy focused on delivering end-to-end technology solutions and products. We have successfully serviced enterprises across multiple markets, including the public and private sectors. Our services span all aspects of business, providing a holistic approach to managing an...
-
Senior Solution Architect
2 days ago
Dublin, Ireland Real Time Recruitment Full timeA global enterprise client with offices in Dublin is looking to hire an experienced Solutions Architect on a contract basis. The ideal candidate for this position will have good experience on the full SDLC with proven experience in the areas of IT Infrastructure, Enterprise Applications, Data & Cloud Transformations. This is a daily rate contract role with...
-
Solution Architect
2 days ago
Dublin, Ireland The Panel Group Full timeSolution Architect - Banking / Payments We are looking for Solutions Architect with experience working on enterprise projects within the Banking / Payments sector. The ideal candidate experience to date will include some of the following: Banking Payment systems including SEPA, BACS, CHAPS, Mobile Banking, Mainframes Financial Regulations SEPA, PSD2, EC924,...
-
(Apply in 3 Minutes) Senior AI Engineer
2 weeks ago
Dublin, Ireland Synopsys, Inc. Full timeYou Are: As a Senior AI Engineer, you are passionate about pushing the boundaries of artificial intelligence and machine learning. You have a strong foundation in AI algorithms and are experienced in deploying scalable AI solutions. Your analytical mindset allows you to solve complex problems efficiently, and you thrive in a collaborative environment where...