Multilingual Content Analyst

5 days ago

Dublin, Dublin City, Ireland CPL Full time
Content Analyst

We are hiring for multiple markets ;

Finnish, Dutch, Estonian, Hebrew, Persian, French African & German

Training Provided

Main responsibilities:

- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content
- Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site
- Becoming and remain knowledgeable about client's products and community standards
- Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users
- Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience
- Recognising trends and patterns and escalating issues outside the company policy to the global team
- Identifying inefficiencies in workflows and suggest solutions

Skills & Competences:

- Strong personal resilience with the ability to operate in a pressured and fast paced environment
- Strong interpersonal skills, verbal, and written communication skills and most importantly – empathy
- High adaptability and positive approach to challenges
- Ability to make decisions, prioritise, solve problems and work as part of a team
- Effective Time management & Prioritisation skills
- Ability to consistently hit KPIs on time

Language Skills: *

- Fluent level of market language in oral and written communication, with in depth understanding of culture and social trends in the region
- Advanced level of English (C1)

Contract: Full-time, permanent with Covalen Solutions

Compensation:

- *For the Evening shift: 25% salary uplift for the late hours from 10pm to 2am.
- Meal (lunch or dinner) on site
- Private healthcare
- Pension contribution
- 25 days of annual leave
- Extensive Training and access to CPL's Wellness Programme
- Tax Saver and Bike-to-Work Scheme

Working hours: Candidates are choosing between Day shift (9am – 5:30pm) or Evening shift (6pm – 2am). There are no rotations. Monday to Friday, occasionally weekends and bank holidays.

Location: Dublin 18, Sandyford, Dublin South

*This is an office job. Work from home / remote work is not an option. Employees are classified as essential workers.

IMPORTANT:

- Due to nature of the role, candidates must be fully confident in dealing with sensitive content.

Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months ).

Why apply?

- Chance to work within multicultural and diverse team
- Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads
- No shift rotations – fixed working schedule
- Meal on-site, private healthcare and pension contribution
- No previous experience required – full training is provided

Apply today, or for more information contact me on [email protected]

#CplGTTempMar

  • Multilingual Content Analyst

    2 days ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Content Analyst We are hiring for multiple markets: Finnish, Dutch, Estonian, Hebrew, Persian, French African & German Training ProvidedMain responsibilities: Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive contentEnforcing clients' Terms of Use by carefully monitoring...

  • Online Content Reviewer

    21 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    This Online Content Reviewer - Multilingual Role involves reviewing, analysing and taking action on reported online content.ResponsibilitiesReview and process incoming privacy requests through online tools.Address complex privacy cases and regulatory inquiries.Required Skills and QualificationsFluency in Czech and German or French.General country/market...

  • Multilingual Support Specialist

    1 day ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    **Job Description:**We are seeking a highly skilled and detail-oriented Multilingual Content Analyst to join our team. As a key member of our global community, you will play a vital role in ensuring the integrity and quality of our content across multiple markets.The successful candidate will be responsible for investigating and resolving reported issues,...

  • Content Review Analyst with Estonian

    2 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join Our Team as a Community Operations Analyst - Estonian Market Are you passionate about creating positive, safe online experiences? Do you thrive in fast-paced, dynamic environments and possess strong interpersonal skills? If so, we have the perfect opportunity for you Position: Community Operations Analyst Location: Sandyford (D18), Ireland ...

  • Content Analyst

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    The company is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businessesThe TeamYou will be part of a rapidly growing multilingual team and will work alongside other internal teams, for a leading online multinational company, to respond to...

  • Content Analyst – Social Media – Multilingual Project

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Currently hiring for the following markets: Albanian, Finnish, Hebrew, Indonesian, Thai, Ukrainian.Also interviewing for potential new projects for the following markets: Arabic, Chinese, Dutch, French, German, Hungarian, Italian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Spanish Mexican, Turkish.We are looking for new talent to join our...

  • Content Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    1 day ago Be among the first 25 applicantsThe company is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses.The TeamYou will be part of a rapidly growing multilingual team and will work alongside other internal teams, for a leading...

  • Multilingual Experts- Data Annotator

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    ? Calling All Multilingual Language Experts ?Are you a recent graduate looking to shape the future? Are you fluent in either Dutch, Finnish, German, Japanese or Vietnamese? My client is seeking your expertiseAbout the Role:- Assess and correct data points, labels, and information.- Evaluate the output of machine learning classifiers and internal tools.-...

  • Multilingual Experts- Data Annotator

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    ? Calling All Multilingual Language Experts ?Are you a recent graduate looking to shape the future? Are you fluent in either German, Japanese or Vietnamese?My client is seeking your expertiseAbout the Role:- Assess and correct data points, labels, and information.- Evaluate the output of machine learning classifiers and internal tools.- Develop KPIs and...

  • Social Media Content Review Analyst with Russian

    2 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join Our Team as a Community Operations Analyst - Russian Market - EVENING SHIFT ONLY Are you passionate about creating positive, safe online experiences? Do you thrive in fast-paced, dynamic environments and possess strong interpersonal skills? If so, we have the perfect opportunity for you Position: Community Operations Analyst Location:...

  • Social Media Content Review Analyst with Norwegian

    2 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join Our Team as a Community Operations Analyst - Norwegian Market - EVENING SHIFT ONLY Are you passionate about creating positive, safe online experiences? Do you thrive in fast-paced, dynamic environments and possess strong interpersonal skills? If so, we have the perfect opportunity for you Position: Community Operations Analyst Location:...

  • Social Media Content Review Analyst with French

    2 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join Our Team as a Community Operations Analyst - French Market - EVENING SHIFT ONLY Are you passionate about creating positive, safe online experiences? Do you thrive in fast-paced, dynamic environments and possess strong interpersonal skills? If so, we have the perfect opportunity for you Position: Community Operations Analyst Location:...

  • Social Media Content Review Analyst with English

    2 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join Our Team as a Community Operations Analyst - UKIA Market English-speaking- EVENING SHIFT ONLY Are you passionate about creating positive, safe online experiences? Do you thrive in fast-paced, dynamic environments and possess strong interpersonal skills? If so, we have the perfect opportunity for you Position: Community Operations Analyst ...

  • Social Media Content Review Analyst with Danish

    2 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Join Our Team as a Community Operations Analyst - Danish Market - EVENING SHIFT ONLY + Relocation package Are you passionate about creating positive, safe online experiences? Do you thrive in fast-paced, dynamic environments and possess strong interpersonal skills? If so, we have the perfect opportunity for you Position: Community Operations Analyst...

  • Content Analyst

    3 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Content Analyst (Community Operations Analyst)We are hiring for multiple markets ;Persian, Arabic Maghreb, French African, Hungarian, Dutch, Finnish, Hebrew, & GermanTraining ProvidedMain responsibilities:- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content-...

  • Multilingual Content Moderator

    1 day ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job DescriptionWe are seeking a highly skilled and empathetic Content Moderator to join our team. As a Content Moderator, you will play a vital role in ensuring our platform remains a trusted and supportive space for its users.About the RoleThe successful candidate will be responsible for investigating and resolving reported issues, enforcing community...

  • Content Analyst

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Community Operations AnalystContent Review - Arabic & French SpeakerFull training is providedMain responsibilities:- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content- Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site- Becoming...

  • Content Analyst

    1 week ago

    Dublin, Dublin City, Ireland CPL Full time

    Content AnalystWe are hiring for multiple markets ;Finnish, Hebrew, Estonian, Persian, French African, Dutch & GermanTraining ProvidedMain responsibilities:- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content- Enforcing clients Terms of Use by carefully monitoring...

  • Content Analyst – Social Media – Multilingual Project New Only 24h Left

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    Currently hiring for the following markets: Albanian, Finnish, Hebrew, Indonesian, Thai, Ukrainian.Also interviewing for potential new projects for the following markets: Arabic, Chinese, Dutch, French, German, Hungarian, Italian, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Spanish Mexican, TurkishWe are looking for new talent to join our...

  • Community Operations Analyst

    2 weeks ago

    Dublin, Dublin City, Ireland CPL Full time

    ? Join Our Team as a Multilingual Content Moderator ?Do you want to make a difference in our online community? My client is looking for multilingual professionals with strong interpersonal skills, excellent verbal and written communication, and most importantly, empathy. Help us resolve inquiries accurately, empathetically, and on timeMain Responsibilities:-...