Multilingual Support Specialist

6 days ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

**Job Description:**

We are seeking a highly skilled and detail-oriented Multilingual Content Analyst to join our team. As a key member of our global community, you will play a vital role in ensuring the integrity and quality of our content across multiple markets.

The successful candidate will be responsible for investigating and resolving reported issues, enforcing clients' Terms of Use, and utilizing market-specific knowledge to find scalable solutions. You will also be required to gather, analyze, and utilize relevant data to develop ways to improve the overall user experience.

To succeed in this role, you must possess strong interpersonal skills, verbal and written communication skills, and empathy. Fluency in English is essential, with an advanced level (C1) being required. Additionally, you will need to have a strong understanding of culture and social trends in the region you are working in.

This is a full-time, permanent position with Covalen Solutions, offering a competitive salary package, including a 25% uplift for evening shifts from 10pm to 2am. Other benefits include meal provision, private healthcare, pension contribution, 25 days of annual leave, extensive training, and access to CPL's Wellness Programme.



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