Patient Coordinator
1 day ago
Patient Coordinator - National Hereditary Haemorrhagic Telangiectasia (HHT) Centre Part Time Hours (17.5hrs per week), Permanent Contract. Principal Duties and Responsibilities include: National Point of Contact sources of referrals: Serve as the central contact for patients nationwide enquiring about the condition. Collect and manage patient details, medical histories, and referral information. Appointment Coordination: Arrange and schedule genetic testing, imaging studies, and related diagnostic procedures. Meet and liaise patients in person during their hospital visits, to provide support and coordination. Multidisciplinary Communication: Act as the key liaison between patients, consultants, other clinical staff, and other hospital departments to ensure smooth patient journeys. Record Keeping & Data Management: Maintain and update patient records to ensure accurate follow-up for future testing and monitoring. Provide ongoing communication and information to patients regarding annual reviews and follow-up care. Provide service development support by participating in service development, process improvement, and patient pathway optimization as required. Liaise with Patient Support Groups, International HHT organizations and HHT Centres elsewhere. Other duties as appropriate to the post which may be assigned from time to time. Desirable: Background in healthcare, nursing, clinical genetics, or patient services would be hugely beneficial. Experience working in patient-facing roles, including coordination or administration in a hospital setting, would be an advantage. Strong organizational and time management skills, with capability to handle multiple patient pathways simultaneously, would be necessary. Ability to work independently with minimal supervision while also collaborating effectively with clinical teams, would be necessary. Understanding of the complex nature and multi-system features of HHT would be necessary for effective conduct of the coordinators role (this can be learnt by an appropriately trained candidate during induction). Full Job Spec is available on request. Closing Date: 1pm on Friday, 31st October 2025. MUH reserves the right to create a panel for this post from which permanent, fixed term and specified purpose vacancies of a full or part time duration may be filled. Mercy University Hospital (MUH) MUH is a growing voluntary hospital in the heart of Cork City. We have over 1,500 staff providing complex diagnostic, medical and surgical care through our inpatient, day patient, outpatient and emergency services. We are a teaching hospital, a centre of national and international excellence, and are renowned for our research and tertiary services. Providing 24/7 acute surgical, acute medical and critical care, MUH now has multiple sites across the city and continues to expand.We recently opened our Blarney Rehabilitation Unit, a post-acute care specialist rehabilitation unit with 50 beds in Blarney, County Cork. We support staff development with approx. 100 promotions annually.We prioritise work life balance with 28% of our team working part time hours.We offer nationally agreed enhanced Salary Scales, Pension Scheme, excellent holidays, canteen, and Study Leave and Assistance. From Cardiac Care to Intensive Care, our varied specialist services offer real career choice to our team.We live by our Core Values of Compassion, Excellence, Justice, Respect and Team Spirit. Skills: Strong Admin skills Healthcare Experience Patient Facing Experience
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