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What is the opportunity? We are looking for a Backup & Restore Engineer to join our Data Protection Services team in Infrastructure Operations. You will work in a multi-vendor environment and be part of a close-knit team of experienced backup engineers who are using some of the most modern and innovative backup and restore technologies to protect Bank of Ireland and our customer's data. In this Role, you will: Be the team SME for Dell PowerProtect technologies. Manage multiple outsourced IT Service Partners to ensure we get high quality support and meet service targets. Support the deployment of new features and enhancements to backup services and related reporting. Automate repetitive tasks and processes to improve efficiency and reduce manual effort. Collaborate with cross-functional teams to manage our backup services, proactively identifying and resolving any issues. Support the IT Service Management process used in Technology Services. Create and maintain documentation such as operational procedures and technical standards. Maintain compliance through adherence of defined Controls both now and into the future. What will make you stand out? You will have proven experience working with Dell PowerProtect products: Dell Data Domain PowerProtect Data Manager (PPDM) Dell Protection Advisor (DPA) NetWorker Experience in any of the following backup and restore technologies will make you stand out IBM Spectrum Protect IBM Tivoli Storage Manager (TSM) Commvault Veritas Netbackup Also desireable is experience with backup storage solutions such as: AWS S3 Mainframe Virtual Tape Library (VTL) Essential Qualifications Dell PowerProtect related certification. Third Level IT Qualification or equivalent experience. More about the team The role of the Infrastructure Operations team is to 'Enable the Service' through driving the Groups Service Partners in providing the Bank with the technology platforms required to run the business effectively and efficiently, securing customer and bank data, improving stability and remaining current in order to provide a premier service. The Data Protection Services works within Infrastructure Operations to provide backup and restore services for our internal customers. This is a hybrid role, based primarily at Cabinteely, Dublin. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team. Why work with us? The Bank of Ireland company culture prioritises work-life balance with a commitment to hybrid working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports. Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career Key Competencies Customer Focused - Self Accountable - Self One Group, one team - Self Amplify Capability - Self Champion Transformation - Self We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process. Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Benefits: Work From Home